New Member
Posts: 15
Registered: ‎01-15-2016

Ubnt Store lost my order history and data

Hi! About a week ago I tried to login to the Ubnt Store and was not able to. I kept getting an SSO login error. After a bit of research (I also do web development) it appeared to be an issue with Shopify - the system Ubnt uses for checkout. As of today, it is working again - but it appears that it has lost all of my data. No past history of orders, no addresses etc. 


I have an order that I placed about three weeks ago that I received. I click on the link in the email to view the order - and there it is. But it does not display at all in my past orders.


Did anyone else have their account wiped out?