New Member
Posts: 7
Registered: ‎01-24-2018
Kudos: 19

Cannot Restore Config on ER-4

Hello all!

 

I have 35 ER-4 units.  I configured one of the ER-4 routers with basic information to use as my "base" config.  I've been able to restore this config to 3 other ER-4 devices without a problem.  Now I'm working on the 5th ER-4 and for some reason, it does not want to restore the config. I ended up resetting the router back to defaults (from the web gui) and am still experiencing the same error.  I then went ahead and tried to upload the same firmware v1.9.8 again hoping that it would fix some things.  The firmware uploaded fine but still getting the same error when uploading the config file.  The config worked flawlessly for the previous devices but this one seems to hate me.

 

The error states: ""There was an error upgrading the configuration CONFIG request failed".

 

Browser: Chrome

Firmware: Edgerouter 4 v1.9.8

 

New Member
Posts: 7
Registered: ‎01-24-2018
Kudos: 19

Re: Cannot Restore Config on ER-4

I just found FW 1.10.0 posted here in the forums.  I'm going to give it a go and report back.

New Member
Posts: 7
Registered: ‎01-24-2018
Kudos: 19

Re: Cannot Restore Config on ER-4

No luck.  Router still hates me.

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New Member
Posts: 7
Registered: ‎01-24-2018
Kudos: 19

Re: Cannot Restore Config on ER-4

It turns out my config file somehow got corrupted.  I created a new config file and everything is working properly.