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New Member
Posts: 9
Registered: ‎06-06-2017

Re: EdgeMAX EdgeRouter software version v1.10.1 has been released!

Started with my EdgeRouter X SFP running 1.9.7 (? 1.9.x, at least, from about 7 months ago)

 

Updated over the web interface, but it didn't reboot properly. Had to reset it via holding down the reset switch, re-run the basic wizard, and re-configure everything. My configuration backup I took previous to updating wouldn't load (again, from the web interface—tried latest versions of Safari and Firefox.) Indeed, a configuration backup I took post-upgrade wouldn't load either. Web interface says it's corrupt.

 

Attempting to set PPPoE from the Basic Wizard never takes—after the reboot it's lost its whole configuration and dumps me into the basic setup wizard again. I read another forum post about spaces in the PPPoE username causing problems; mine (supplied by my DSL ISP) is of the form "xxx/123-456@foo.bar", maybe the slash and minus sign are causing difficulties?

New Member
Posts: 5
Registered: ‎04-17-2014

Re: EdgeMAX EdgeRouter software version v1.10.1 has been released!

I've been getting a lot of dropouts since I upgraded to 1.10.1, I've been logging at the logs but there doesn't seem to be anything out of the ordinary. Is there any where else I should be looking?

New Member
Posts: 26
Registered: ‎09-06-2014
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Re: EdgeMAX EdgeRouter software version v1.10.1 has been released!

[ Edited ]

So do static maps work from WebGUI while using DNSMasq yet without using hacks? Or does ISC resolve friendly hostnames without statics?

Regular Member
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Registered: ‎11-10-2012
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Re: EdgeMAX EdgeRouter software version v1.10.1 has been released!

[ Edited ]

I upgraded ER-X to 1.10.1 from 1.9.7 hotfix, and it went fine for 24hrs, but then was unresponsive for the first time since install (approx 1yr?).

A reboot bought it back online, but i downgraded until any issues (if any) are resolved.

Emerging Member
Posts: 57
Registered: ‎06-06-2016
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Solutions: 2

Re: EdgeMAX EdgeRouter software version v1.10.1 has been released!

Can confirm closely the same problems.

using an er-x as loadbalancer. since 1.10. firmware one line becomes unresponsive nearly every 24h hours. only a complete reboot fixes this...for the next 24h hours.

 

downgraded back to 1.9.7 hotfix4 and everything is fine again for 3 days now...

 

i think the firmware got a problem.

 

New Member
Posts: 10
Registered: ‎09-06-2016

Re: EdgeMAX EdgeRouter software version v1.10.1 has been released!

Same here, regular freezes are occuring.

What can we do to help diagnose the problem ?

Emerging Member
Posts: 86
Registered: ‎09-05-2014
Kudos: 11

Re: EdgeMAX EdgeRouter software version v1.10.1 has been released!

[ Edited ]

having problems with load balance, its been crazy since 1.10
updated to v1.10.1 and problem continues, so I started from scrach and configured failover only


wan1 - Virgin media (UK) modem mode
wan2 - O2 business 

wan2 is failover only , configured using wizard, no additional customizations

when wan1 fails its switches to wan2 , but when wan1 back online it does not switch back to wan1 completely
some traffic still goes through wan2 (I notice it because Voip does not work properly on wan2 )

so I have to manually disable wan2 so it all goes back to wan1, and it does
but as soon as I  enable wan2 I loose connectivity completelly and have to restart router

(EdgeRouter Lite v1.10.1)

New Member
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Re: EdgeMAX EdgeRouter software version v1.10.1 has been released!

Hello

 

Ipv4 Ipv6 Dualstack now works fine, but is it normal thats the ipv6 Firewall Rules are only showing in the cli. I can see the ipv4 Rules in the Webinterface GUI but the  IPv6 Rules from the Wizard are Not showing.

 

Greetings

 

 

New Member
Posts: 29
Registered: ‎06-20-2016
Kudos: 4
Solutions: 2

Re: EdgeMAX EdgeRouter software version v1.10.1 has been released!

Seeing the same thing across multiple client laptops and desktop PCs, periodic connection interruptions with nothing in the logs since upgrading to 1.10.1.   Each drop out lasts 40s or so and then things are fine again.   Happens several times a day, haven't picked up on any pattern to it yet.

Live for today...
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Re: EdgeMAX EdgeRouter software version v1.10.1 has been released!

@paganini Is both connections DHCP to the ER? Can you SSH into the ER and run the following, it should get you back up without a reboot and then your logs will be preserved (since a reboot deletes logs):
sudo kill -kill `pidof ubnt-util`

@xevious Are you running dual WAN with fail-over? There's nothing in the /var/log/messages saying anything about the interfaces failing or timeout?
New Member
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Registered: ‎06-20-2016
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Re: EdgeMAX EdgeRouter software version v1.10.1 has been released!

[ Edited ]

@flamberNot using fail over, just WAN+LAN wizard setup with IPv6.  Was using 1.10.0 previously, did not have these connection drop outs.

 

Absolutely nothing logged to /var/log/messages during these interruptions.  Planning to just revert back to 1.10.0.

 

[Update] - Discovered this had nothing to do with 1.10.1 so all good.

Live for today...
New Member
Posts: 29
Registered: ‎09-17-2015
Solutions: 4

Re: EdgeMAX EdgeRouter software version v1.10.1 has been released!

Hi all,

Since upgrade ERPOE5 v1.10.0 to v1.10.1 problem dualwan-failover load-balancing stops working again.

1.jpg

 

 But after reconfiguring load-balancing (reset) "its works again":

2.jpg 

Thingking back to revert v1.10.0 or v.1.9.7+hotfix4..

 

 

Thanks

Emerging Member
Posts: 86
Registered: ‎09-05-2014
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Re: EdgeMAX EdgeRouter software version v1.10.1 has been released!



@paganiniIs both connections DHCP to the ER? Can you SSH into the ER and run the following, it should get you back up without a reboot and then your logs will be preserved (since a reboot deletes logs):
sudo kill -kill `pidof ubnt-util`


 wan1 gets public IP address, wan2 is static 192.168.1.5/24
I'm going to revert to v1.9.7+hotfix.4 today

Ubiquiti Employee
Posts: 1,115
Registered: ‎07-20-2015
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Solutions: 74

Re: EdgeMAX EdgeRouter software version v1.10.1 has been released!

@xpoinsar:
> After few days, squid3 seems to crash too often.
> Note that after that, I was unable to SSH or login into the web GUI.

  1. Does packet routing still work? Can LAN clients reach Internet?
  2. Can you ping ER from LAN?
  3. Can you login via serial console and output of follwoing commands:
    show interfaces
    ip route
    ssh ubnt@localhost
    netstat -tnlp
    ps ax|grep [s]sh

@flamber
> I think I've found the trigger for making the load balancer fail.
I will try your scenario later today and then report back. Thank you.

 

@lesyshyn
> edgerouter infinity v1.10.1
> I have configured the offload feature but show ubnt offload it says it is disabled.
Thanks, it was the netflow.

 

@depebo
> I've updated my EdgeRouter X SFP to 1.10 (and today to 1.10.1) from something as old as 1.9.0
> I can only login to GUI within first 30 minutes after reboot of the router - after that time it goes silent on port 443

Please show output of following shell commands:

 

 

ps ax|grep [l]ighttpd
netstat -tnlp
cat /var/log/lighttpd/error.log

 

> and in some longer time spans it may even shut down all ethernet ports

  1. Please show your ethernet configuration:
    show configuration commands |grep ethernet
  2. Is link ethernet LED light glowing when this happens?
  3. Please show output of following shell commands when this happens again (set correct interface name instead of ethX):
    show interfaces
    sudo ethtool ethX
    sudo ifconfig ethX

 

@sln102
> the WAN interface (eth1, IP from ISP DHCP) will stop transmitting typically around 30 minutes after rebooting
Can you please reproduce this issue again and shouw output of following shell commands:

 

show interfaces
sudo ethtool eth1
ps ax|grep [d]hcp
show dhcp client leases
cat /var/log/messages|grep dhcp
ip route

 

Does running "renew dhcp interface eth1" help?

 

@m1ndsurfer
> My configuration backup I took previous to updating wouldn't load
Can you please remove sensitive part (addresses and password) and send me configuration backup to alex.fomins@ubnt.com?

 

> PPPoE username causing problems; mine (supplied by my DSL ISP) is of the form "xxx/123-456@foo.bar",
> maybe the slash and minus sign are causing difficulties?
This pppoe username "xxx/123-456@foo.bar" does not contain illegal characters and is accepted by configuration.

 

@jcheong
> I've been getting a lot of dropouts since I upgraded to 1.10.1,
What do you mean by "dropouts"? Please provide additional symptoms of dropout.

 

@ST33LDI9ITAL
> So do static maps work from WebGUI while using DNSMasq yet without using hacks?
Static host mapping works perfectly find on my test environment

 

@nob0dy
> using an er-x as loadbalancer. since 1.10. firmware one line becomes unresponsive nearly every 24h hours. only a complete reboot fixes this.
Please post your configuration - show configuration

 

@xpoinsar
> Same here, regular freezes are occuring.
What do you mean by "freezes"? Please provide symptoms.

 

@paganini
> having problems with load balance, its been crazy since 1.10
Please post your configuration - show configuration

 

@enno2017
> I can see the ipv4 Rules in the Webinterface GUI but the IPv6 Rules from the Wizard are Not showing.
This is a known limitation in WebGUI, but unfortunately right now we do not have enough resources to enhance WebGUI.

 

@xevious
> periodic connection interruptions with nothing in the logs since upgrading to 1.10.1.
> Each drop out lasts 40s or so and then things are fine again.

  1. Do you mean that all traffic periodically stalls for 40s and then resumes?
  2. Do you have LoadBalancing configured?
  3. Can you connect to ER via SSH from LAN when this happens?
  4. Please check routing table and interface state when this happens:
    1. show interfaces
      ip route
       
New Member
Posts: 10
Registered: ‎09-06-2016

Re: EdgeMAX EdgeRouter software version v1.10.1 has been released!

@UBNT-afomins

Some routing was still working, but could not ssh or web login.
Unfortunately, I don't have a console cable.
But now it's completely refusing to work. Even factory reset doesn't unblock it.
Here the last logs I captured with remote syslog :

2018-04-04	14:24:10	err	ubnt	daemon	dhclient	receive_packet failed on eth0: Network is down
2018-04-04	14:22:38	notice	ubnt	user	shutdown	shutting down for system reboot
2018-04-04	14:17:01	err	ubnt	daemon	ntpd	frequency file /var/lib/ntp/ntp.drift.TEMP: Read-only file system
2018-04-04	14:01:35	crit	ubnt	kern	kernel	EXT3-fs (sda2): error in ext3_orphan_add: Journal has aborted
2018-04-04	14:01:35	crit	ubnt	kern	kernel	EXT3-fs (sda2): error in ext3_free_blocks_sb: Journal has aborted
2018-04-04	14:01:35	crit	ubnt	kern	kernel	EXT3-fs (sda2): error: remounting filesystem read-only
2018-04-04	14:01:35	crit	ubnt	kern	kernel	EXT3-fs (sda2): error: ext3_journal_start_sb: Detected aborted journal
2018-04-04	14:01:35	err	ubnt	kern	kernel	Aborting journal on device sda2.
2018-04-04	14:01:35	alert	ubnt	kern	kernel	journal_bmap: journal block not found at offset 2198 on sda2
2018-04-04	13:48:36	notice	ubnt	authpriv	sshd	pam_unix(sshd:auth): authentication failure; logname= uid=0 euid=0 tty=ssh ruser= rhost=192.168.1.200  user=xpoinsar
2018-04-04	13:20:29	err	ubnt	syslog	rsyslogd	set SCM_CREDENTIALS failed on '/dev/log': Protocol not available
2018-04-04	13:18:41	warning	ubnt	local0	ubnt-service-gui	starting the GUI service.
2018-04-04	13:18:39	warning	ubnt	local0	ubnt-service-ssh	starting the SSH service (see messages from sshd).
2018-04-04	13:18:35	warning	ubnt	local0	netplugd	Starting network plug daemon: netplugd.
2018-04-04	13:18:16	err	ubnt	daemon	dhcpd	
2018-04-04	13:18:16	err	ubnt	daemon	dhcpd	   to which interface eth0 is attached. **
2018-04-04	13:18:16	err	ubnt	daemon	dhcpd	   in your dhcpd.conf file for the network segment
2018-04-04	13:18:16	err	ubnt	daemon	dhcpd	   you want, please write a subnet declaration
2018-04-04	13:18:16	err	ubnt	daemon	dhcpd	** Ignoring requests on eth0.  If this is not what
2018-04-04	13:18:16	err	ubnt	daemon	dhcpd	No subnet declaration for eth0 (78.213.5.62).
2018-04-04	13:18:16	err	ubnt	daemon	dhcpd	
2018-04-04	13:18:16	err	ubnt	daemon	dhcpd	WARNING: Host declarations are global.  They are not limited to the scope you declared them in.
2018-04-04	13:18:14	err	ubnt	daemon	dhcrelay	receive_packet failed on eth2: Network is down
2018-04-04	13:18:12	warning	ubnt	local0	ubnt-service-gui	waiting for netplugd to be started...
2018-04-04	13:18:10	warning	ubnt	local0	ubnt-service-ssh	waiting for netplugd to be started...
2018-04-04	03:18:10	warning	ubnt	user	vyatta-sg-blacklist.pl	blacklist entries updated(auto-update) (4676025/4675816)
2018-04-03	11:51:18	err	ubnt	kern	kernel	Process 1092 (squid3) has crashed (parent 29375 (squid3) signal 10, code 128, addr            (nil)), coredumps disabled
2018-04-03	09:03:01	err	ubnt	kern	kernel	Process 29377 (squid3) has crashed (parent 29375 (squid3) signal 11, code 196609, addr 00000000467fb5cd), coredumps disabled

The last messages were suggesting filessystem corruption issue, but could not find fsck for ext3. I tried to reboot and factory reset, but is probably blocked by this. Just ordered a console cable to be able to go on.

Emerging Member
Posts: 86
Registered: ‎09-05-2014
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Re: EdgeMAX EdgeRouter software version v1.10.1 has been released!

@paganini
> having problems with load balance, its been crazy since 1.10
Please post your configuration - show configuration

  


here is it, attached
but I already downgraded
New Member
Posts: 5
Registered: ‎04-17-2014

Re: EdgeMAX EdgeRouter software version v1.10.1 has been released!

@UBNT-afomins, thanks for looking into this. I managed to nail it down to a bad power adapter on my ONT GPON device. My WAN interface was constantly going up and down.

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Re: EdgeMAX EdgeRouter software version v1.10.1 has been released!

@flamber
> I think I've found the trigger for making the load balancer fail.
Thank you very much for providing scenario how to trigger LB failure in 1.10.1. We were able to identify root cause of the failure - LB failes to restore default gateway when interface loses&restores link in 3 seconds interval.

 

To @tubstr, @starckIT, @PVKK, @chjohans, @flamber, @cewald, @nob0dy, @paganini, @root313 and everyone else who is experienceing problems with LB in 1.10.1 - please run following one-liner in shell to fix this issue in 1.10.1:

 

curl -O https://dl.ubnt.com/firmwares/edgemax/afomins/fix-lb-regression-in-1-10-1/ubnt-add-connected.pl && chmod +x ubnt-add-connected.pl && sudo cp ubnt-add-connected.pl /usr/sbin/

 

This one-liner will download and install patched `ubnt-add-connected.pl` script (SHA256 - 05ef0fc712cfa3df907b43db618429d14ae4400c05dfdb711cf9b9531a73ad9c)

 

This regression will be fixed in 1.10.2

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Re: EdgeMAX EdgeRouter software version v1.10.1 has been released!

Just a point of reference after I upgraded my Edge Router X to 1.10.1 I found I had major speed issues with my ISP. I have a gig fibre connection and NO MATTER what I did I couldn't get more than 527mb. I enabled and disabled hwnat as well which used to work. I eventually downgraded but was still unable to get full bandwidth so I plugged back in my Fios supplied router and getting 984 now. 

 

 

New Member
Posts: 38
Registered: ‎07-19-2017
Kudos: 8

Re: EdgeMAX EdgeRouter software version v1.10.1 has been released!

Well,  looks like I'll stick with 1.9.7h4 for a while on my ERL3.  If it ain't broken, don't fix it has been proven right many many times in my life.

 

Thanks for the development anyways guys, new features are always welcome. Being a developer myself I can tell that only bug free software is obselete software.

 

Just not willing to add Microsoft alike quality software to an essential part of equipment.

 

Best.

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