02-14-2019 03:35 AM
All - we've got it.
One of our employees brought in their own router from home and plugged it into their office ethernet port. The default ip of this was also 192.168.1.1, so those who were having internet connectivity issues were actually connecting to this router than the main edge one.
Thank you so much for everyone's help - this has been causing issues for over a week so it's genuinely very much appreciated
Moving forward, we'll be moving everyone over to the smart switch so will limit the ip ranges they can use to connect, which should prevent anyone from getting a duplicate ip on the system to something that's critical, such as the router
02-14-2019 04:06 AM
Well Done !
Generally speaking, when you can have controle over your network, never, never use the classic 192.168.1.0/24 or 192.168.0.0/24 as network address, rather, something like 10.24.0.0/24, or 172.28.10.0/24, 192.168.32.0/24 ....
192.168.0.0/24 or 192.168.1.0/24, are ok home users