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New Member
Posts: 33
Registered: ‎05-13-2013
Solutions: 1
Accepted Solution

Just got my EdgeRouter Lite locked out and cannot reset

The Gist

I set my static IP to 192.168.1.100 etc...

Turned on unit and connected ethernet to port 0.

Got into web GUI no problem. Was asked to set a username and password and I did so.

Then it requested I log in.

My password did not work.

The unit will not reset to factory defaults either.

I am locked out now. Please help.

 

Detailed Information

I made the password simple as I knew I would be changing it once I had poked around for a while. I cannot log into the unit. I keep getting incorrect password. Additionally I tried a factory reset by unplugging the power and holding the reset button and then plugging in the power and waiting for port 2 to flash and then turn off. I have tried this mulitple times and I cannot get the unit to reset. 

 

Thank you for the help.


Accepted Solutions
Previous Employee
Posts: 13,551
Registered: ‎06-10-2011
Kudos: 5479
Solutions: 1656
Contributions: 2

Re: Just got my EdgeRouter Lite locked out and cannot reset

The initial screen is the same as the login screen except that if it's the first login for the device, it will also ask the user to agree to the license agreement.

View solution in original post


All Replies
Previous Employee
Posts: 13,551
Registered: ‎06-10-2011
Kudos: 5479
Solutions: 1656
Contributions: 2

Re: Just got my EdgeRouter Lite locked out and cannot reset

I think someone got a similar problem before. Note that the initial screen is not asking you to set the username/password. You can login using the default username/password (ubnt/ubnt) and then once you are in the Web UI, the password can be changed and/or additional user can be created.

New Member
Posts: 33
Registered: ‎05-13-2013
Solutions: 1

Re: Just got my EdgeRouter Lite locked out and cannot reset

I feel embarrased. Thank you very much! Such a quick reply as well.

 

What is the initial screen for?

Previous Employee
Posts: 13,551
Registered: ‎06-10-2011
Kudos: 5479
Solutions: 1656
Contributions: 2

Re: Just got my EdgeRouter Lite locked out and cannot reset

The initial screen is the same as the login screen except that if it's the first login for the device, it will also ask the user to agree to the license agreement.

New Member
Posts: 33
Registered: ‎05-13-2013
Solutions: 1

Re: Just got my EdgeRouter Lite locked out and cannot reset

Thank you for the quick reply! This was a big help.