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New Member
Posts: 25
Registered: ‎09-20-2018

er12 load balancing Wan

Does anyone know if you can have 8 wan ports on the er12.  I have tried to configure with the load balance wizard and nothing works, so I did it manually but for whatever reason I can only get load Wans to function on eth 0-3 eth 4-8 will not function.  I have setup eth9 as my Lan.

 

Any thoughts, is there going to be a firmware out soon to fix the load balance wizard and is there other problems with the firmware not allowing me to setup up the rest of the ports as Wans,

 

Please let me know

thanks

New Member
Posts: 25
Registered: ‎09-20-2018

Re: er12 load balancing Wan

Anyone, say a ubiquiti employee out there that can tell me if I am barking up the wrong tree or not, I have been struggling with this for more than 10 hours now, at a minimum can someone tell me if the er12 is capable of supporting 8 load balanced Wans?

 

Thanks

Member
Posts: 736
Registered: ‎09-13-2018
Kudos: 138
Solutions: 48

Re: er12 load balancing Wan

[ Edited ]

I don't have an ER12 or more than two ISPs.  However, a google search 

 

max lb group site:community.ubnt.com

 

found this old thread LoadBalance groups - What is maximum? 4 groups ? (5th group is not working...)

 

If you read it, it states that the "new" limit is 8.  So I don't understand why it isn't working for you, since if you have an ER12, you must be using a recent version of EdgeOS.

 

If I were you, I would use ports 8 & 9 for the two highest speed internet connections, and if you can use the SFP ports, those are also not part of the switch, but would require the use of SFP modules. Then I would use the switched ports (eth0 - eth7) for the remainder of the WAN connections and my LAN connection.  Especially if you ever plan to use vlans, having the LAN connection on the switch opens up the possibility of having more than a single vlan on a single port while also having the same vlan on another port, without resorting to software bridging.

Ubiquiti Employee
Posts: 2,644
Registered: ‎05-08-2017
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Solutions: 384

Re: er12 load balancing Wan

Hi @snowtime,

 

Yes, the ER-12 is capable of load-balancing traffic using 8 interfaces. We have also released a test firmware here that increases the current limit (8) to 55 possible interfaces. Please try the firmware if you are continuing to experience issues.

 

Please also attach the (sanitized) configuration of the EdgeRouter and the output of the commands below. We have an article here on how to download the config file.

show load-balance watchdog

show load-balance status

 

-Ben

 


 

Ben Pin | Ubiquiti Support

New Member
Posts: 25
Registered: ‎09-20-2018

Re: er12 load balancing Wan

Thanks for the replies I will give it a go and let you know

New Member
Posts: 3
Registered: ‎03-22-2018

Re: er12 load balancing Wan

intersted as well

New Member
Posts: 25
Registered: ‎09-20-2018

Re: er12 load balancing Wan

Okay so I tried a little further and guess I am missing something obvious.  So I went back to basically factory default and ran the load balancing wizard and placed my lan on eth 0 and set the rest of the eth 1-9 ports to Wans.  I can access the router on the eth0 interface as setup and can access wan data from etho 1,2,3 but not the rest of the ports.  When I had eth 9 setup as my lan port I could access the wan data from eth 0,1,2,3.  Not sure what I am missing that I cannot get eth ports 4,5,6,7,8,9 to work.  Also I have put v2.0.0 firware on, but had the same problems with the older firmware.

 

I have attached the config file for clarity.

 

Thanks for the assistance

Veteran Member
Posts: 5,782
Registered: ‎01-04-2017
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Solutions: 294

Re: er12 load balancing Wan

send us a picture of your routing table. "show ip route" I believe is the operational command. also post "show load-balance status" and "show load-balance watchdog"
New Member
Posts: 25
Registered: ‎09-20-2018

Re: er12 load balancing Wan

[ Edited ]

Currently only have a wan plugged into eth 3 for testing, but it works as I move it between eth 1 to eth 3 but not the rest. Here is the requested output.

 

Spoiler
bnt@ubnt:~$ show ip route
Codes: K - kernel, C - connected, S - static, R - RIP, B - BGP
O - OSPF, IA - OSPF inter area
N1 - OSPF NSSA external type 1, N2 - OSPF NSSA external type 2
E1 - OSPF external type 1, E2 - OSPF external type 2
> - selected route, * - FIB route, p - stale info

IP Route Table for VRF "default"
C *> 127.0.0.0/8 is directly connected, lo
C *> 192.168.1.0/24 is directly connected, switch0

Gateway of last resort is not set

ubnt@ubnt:~$ show load-balance status
Group G
interface : eth1
carrier : down
status : inactive
gateway : unknown
route table : 201
weight : 0%
flows
WAN Out : 41
WAN In : 0
Local Out : 5

interface : eth2
carrier : down
status : inactive
gateway : unknown
route table : 202
weight : 0%
flows
WAN Out : 43
WAN In : 0
Local Out : 2

interface : eth3
carrier : up
status : inactive
gateway : unknown
route table : 203
weight : 0%
flows
WAN Out : 1898
WAN In : 0
Local Out : 619

interface : eth4
carrier : down
status : inactive
gateway : unknown
route table : 204
weight : 0%
flows
WAN Out : 36
WAN In : 0
Local Out : 1

interface : eth5
carrier : down
status : inactive
gateway : unknown
route table : 205
weight : 0%
flows
WAN Out : 47
WAN In : 0
Local Out : 3

interface : eth6
carrier : down
status : inactive
gateway : unknown
route table : 206
weight : 0%
flows
WAN Out : 40
WAN In : 0
Local Out : 1

interface : eth7
carrier : down
status : inactive
gateway : unknown
route table : 207
weight : 0%
flows
WAN Out : 45
WAN In : 0
Local Out : 0

interface : eth8
carrier : down
status : inactive
gateway : unknown
route table : 208
weight : 0%
flows
WAN Out : 568
WAN In : 0
Local Out : 170

ubnt@ubnt:~$
ubnt@ubnt:~$
ubnt@ubnt:~$
ubnt@ubnt:~$
ubnt@ubnt:~$
ubnt@ubnt:~$ show load-balance watchdog
Group G
eth1
status: Waiting on recovery (0/3)
pings: 1
fails: 1
run fails: 3/3
route drops: 1
ping gateway: ping.ubnt.com - DOWN
last route drop : Tue Feb 12 16:21:29 2019

eth2
status: Waiting on recovery (0/3)
pings: 1
fails: 1
run fails: 3/3
route drops: 1
ping gateway: ping.ubnt.com - DOWN
last route drop : Tue Feb 12 16:21:30 2019

eth3
status: Running
pings: 0
fails: 0
run fails: 0/3
route drops: 2
ping gateway: ping.ubnt.com - REACHABLE
last route drop : Tue Feb 12 16:50:02 2019
last route recover: Tue Feb 12 16:53:21 2019

eth4
status: Waiting on recovery (0/3)
pings: 1
fails: 1
run fails: 3/3
route drops: 1
ping gateway: ping.ubnt.com - DOWN
last route drop : Tue Feb 12 16:21:30 2019

eth5
status: Waiting on recovery (0/3)
pings: 1
fails: 1
run fails: 3/3
route drops: 1
ping gateway: ping.ubnt.com - DOWN
last route drop : Tue Feb 12 16:21:30 2019

eth6
status: Waiting on recovery (0/3)
pings: 1
fails: 1
run fails: 3/3
route drops: 1
ping gateway: ping.ubnt.com - DOWN
last route drop : Tue Feb 12 16:21:29 2019

eth7
status: Waiting on recovery (0/3)
pings: 1
fails: 1
run fails: 3/3
route drops: 1
ping gateway: ping.ubnt.com - DOWN
last route drop : Tue Feb 12 16:21:29 2019

eth8
status: Waiting on recovery (0/3)
pings: 1
fails: 1
run fails: 3/3
route drops: 1
ping gateway: ping.ubnt.com - DOWN
last route drop : Tue Feb 12 16:21:30 2019

 

New Member
Posts: 25
Registered: ‎09-20-2018

Re: er12 load balancing Wan

I will also mention that we currently have an edgemax pro 8 running with 7 Wans and have had not issues, and I have compared my config settings and yet the er12 is not working.

Veteran Member
Posts: 5,782
Registered: ‎01-04-2017
Kudos: 830
Solutions: 294

Re: er12 load balancing Wan

It's kind of impossible to troubleshoot something when your not even testing it correctly. plug your wan to eth4 wait a couple minutes then run those commands and post. This time use CODE tag please
Veteran Member
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Registered: ‎01-04-2017
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Re: er12 load balancing Wan

also post "show ip route table 204"
New Member
Posts: 25
Registered: ‎09-20-2018

Re: er12 load balancing Wan

[ Edited ]
The eth4 port was plugged in for about 4 minutes before running the commands
Spoiler
ubnt@ubnt:~$ show ip route
Codes: K - kernel, C - connected, S - static, R - RIP, B - BGP
O - OSPF, IA - OSPF inter area
N1 - OSPF NSSA external type 1, N2 - OSPF NSSA external type 2
E1 - OSPF external type 1, E2 - OSPF external type 2
> - selected route, * - FIB route, p - stale info

IP Route Table for VRF "default"
C *> 127.0.0.0/8 is directly connected, lo
C *> 192.168.1.0/24 is directly connected, switch0

Gateway of last resort is not set
ubnt@ubnt:~$ show load-balance status
Group G
interface : eth1
carrier : down
status : inactive
gateway : unknown
route table : 201
weight : 0%
flows
WAN Out : 8
WAN In : 0
Local Out : 0

interface : eth2
carrier : down
status : inactive
gateway : unknown
route table : 202
weight : 0%
flows
WAN Out : 5
WAN In : 0
Local Out : 0

interface : eth3
carrier : down
status : inactive
gateway : unknown
route table : 203
weight : 0%
flows
WAN Out : 15
WAN In : 0
Local Out : 0

interface : eth4
carrier : down
status : inactive
gateway : unknown
route table : 204
weight : 0%
flows
WAN Out : 18
WAN In : 0
Local Out : 0

interface : eth5
carrier : down
status : inactive
gateway : unknown
route table : 205
weight : 0%
flows
WAN Out : 6
WAN In : 0
Local Out : 0

interface : eth6
carrier : down
status : inactive
gateway : unknown
route table : 206
weight : 0%
flows
WAN Out : 15
WAN In : 0
Local Out : 0

interface : eth7
carrier : down
status : inactive
gateway : unknown
route table : 207
weight : 0%
flows
WAN Out : 10
WAN In : 0
Local Out : 0

interface : eth8
carrier : down
status : inactive
gateway : unknown
route table : 208
weight : 0%
flows
WAN Out : 459
WAN In : 0
Local Out : 80

ubnt@ubnt:~$

ubnt@ubnt:~$ show load-balance watchdog
Group G
eth1
status: Waiting on recovery (0/3)
pings: 1
fails: 1
run fails: 3/3
route drops: 1
ping gateway: ping.ubnt.com - DOWN
last route drop : Tue Feb 12 10:20:02 2019

eth2
status: Waiting on recovery (0/3)
pings: 1
fails: 1
run fails: 3/3
route drops: 1
ping gateway: ping.ubnt.com - DOWN
last route drop : Tue Feb 12 10:20:03 2019

eth3
status: Waiting on recovery (0/3)
pings: 1
fails: 1
run fails: 3/3
route drops: 1
ping gateway: ping.ubnt.com - DOWN
last route drop : Tue Feb 12 10:20:04 2019

eth4
status: Waiting on recovery (0/3)
pings: 1
fails: 1
run fails: 3/3
route drops: 1
ping gateway: ping.ubnt.com - DOWN
last route drop : Tue Feb 12 10:20:03 2019

eth5
status: Waiting on recovery (0/3)
pings: 1
fails: 1
run fails: 3/3
route drops: 1
ping gateway: ping.ubnt.com - DOWN
last route drop : Tue Feb 12 10:20:03 2019

eth6
status: Waiting on recovery (0/3)
pings: 1
fails: 1
run fails: 3/3
route drops: 1
ping gateway: ping.ubnt.com - DOWN
last route drop : Tue Feb 12 10:20:02 2019

eth7
status: Waiting on recovery (0/3)
pings: 1
fails: 1
run fails: 3/3
route drops: 1
ping gateway: ping.ubnt.com - DOWN
last route drop : Tue Feb 12 10:20:02 2019

eth8
status: Waiting on recovery (0/3)
pings: 1
fails: 1
run fails: 3/3
route drops: 1
ping gateway: ping.ubnt.com - DOWN
last route drop : Tue Feb 12 10:20:03 2019


ubnt@ubnt:~$ show ip route table 204
blackhole default metric 256
127.0.0.0/8 dev lo scope link
192.168.1.0/24 dev switch0 scope link
ubnt@ubnt:~$[/code]

 

Veteran Member
Posts: 5,782
Registered: ‎01-04-2017
Kudos: 830
Solutions: 294

Re: er12 load balancing Wan

last command, "show ip ethernet eth4 physical"

It's that output is telling me its not recognizing whatever your plugging into it.
New Member
Posts: 25
Registered: ‎09-20-2018

Re: er12 load balancing Wan

that command will not work

 

I assume its not recognizing anything in those eth ports because the light will not even light up once whereas in the working ones it will  light up right away.  If there is another command let me know, ethernet does not seem to be a supported command when I look as show ip options

Veteran Member
Posts: 5,782
Registered: ‎01-04-2017
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Re: er12 load balancing Wan

that could be wrong command try, "show interfaces ethernet eth4 physical"
New Member
Posts: 25
Registered: ‎09-20-2018

Re: er12 load balancing Wan

[ Edited ]

Sorry for the delay in posting.

Spoiler
ubnt@ubnt:~$ show interfaces ethernet eth4                                      
eth4@itf: <NO-CARRIER,BROADCAST,MULTICAST,UP> mtu 1500 qdisc noqueue state LOWER
LAYERDOWN group default qlen 1000                                               
    link/ether b4:fb:e4:cc:84:2f brd ff:ff:ff:ff:ff:ff                          
    inet6 fe80::b6fb:e4ff:fecc:842f/64 scope link                               
       valid_lft forever preferred_lft forever                                  
    Description: WAN 4                                                          
                                                                                
    RX:  bytes    packets     errors    dropped    overrun      mcast           
             0          0          0          0          0          0           
    TX:  bytes    packets     errors    dropped    carrier collisions           
           220          2          0          0          0          0           
ubnt@ubnt:~$ 
New Member
Posts: 25
Registered: ‎09-20-2018

Re: er12 load balancing Wan

[ Edited ]

forgot to add the physical in command line

 

Spoiler

Settings for eth4:

     Auto-negotiation: on

     Speed: 1000Mb/s

     Duplex: Full

     Link detected: no

 

 

Member
Posts: 736
Registered: ‎09-13-2018
Kudos: 138
Solutions: 48

Re: er12 load balancing Wan

[ Edited ]

@snowtime wrote:

forgot to add the physical in command line

 

Settings for eth4:

     Auto-negotiation: on

     Speed: 1000Mb/s

     Duplex: Full

     Link detected: no

 

 


The ER4 isn't detecting anything on the port.  Is there something plugged in, and is what is on the other end of the cable turned on?  If so, then either it is a bad cable, or at least one end (the ER12 or the device on the other end isn't working).  If the other device has the ability to disable the port (in cisco - setting the interface shut to administratively shutdown the port).

 

Do all of the ER12 ports work in a simple switched config?  Make sure the hardware is working.  Test each port with a known good cable.  If the port leds are never coming on for some of the ports, you may have a bad ethernet interface chip, and if that is the case, you are going to need to get that resolved before moving forward.

New Member
Posts: 25
Registered: ‎09-20-2018

Re: er12 load balancing Wan

Yes I understand that it is not seeing a link, but I dont know why.  As to your questions yes I have tried it in a simple swith configuration and all the ports work fine.  As for the cable it is good, when I plug it into ports eth 0 thorugh 3 I get internet no problem but nothing in the other ports.  The cable is plugged into and isps modem serving.

 

For whatever reason I just cannot get more than the eth0-3 ports to accept Wan.  I know some old firware only supported 4 Wans but the current firmware is supposed to support 8 so not sure what is going on.

 

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