New Member
Posts: 5
Registered: ‎05-17-2013
Accepted Solution

voip dropping

Hi,

After installing the edgemax router I am having trouble with a cisco voip phone. I will lose the ability to hear the person on the other end but they can still hear me. Then the call is completely disconnected. I upgraded to the latest software on the router.

 

I have a pretty barebones configuration which I've attached. I do not have the firewall enabled, I only have one nat rule to forward inbound port 3389 to a local machine. 

 

eth0 is attached directly to my desktop, eth1 is the cable modem set as dhcp, eth2 is connected to an unmanaged switch. The voip phone is connected to the unmanaged switch and receives an IP over dhcp. I also have an Asus RT-N66U attached to the unmanaged switch, set to AP only mode.

 

Any help would be appreciated as this is causing issues with my work..

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Accepted Solutions
Ubiquiti Employee
Posts: 2,991
Registered: ‎02-04-2013
Kudos: 354
Solutions: 289

Re: voip dropping

I'd suggest to try 1.2.0alpha2 first, then see if troubleshooting is still needed. Please check this thread

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Ubiquiti Employee
Posts: 2,991
Registered: ‎02-04-2013
Kudos: 354
Solutions: 289

Re: voip dropping

The config file shows version is v1.0.2, could you double check with "show version"?

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New Member
Posts: 5
Registered: ‎05-17-2013

Re: voip dropping

Hi,

Thank you for the reply.

Here's the output from show version:

 

nick@donkey:~$ show version
Version: v1.1.0
Build ID: 4543695
Build on: 03/12/13 10:19
Copyright: 2012-2013 Ubiquiti Networks, Inc.
HW model: EdgeRouter Lite 3-Port
HW S/N: DC9FDB29DF03
Uptime: 17:55:25 up 20:09, 1 user, load average: 0.00, 0.00, 0.00
nick@donkey:~$

Ubiquiti Employee
Posts: 2,991
Registered: ‎02-04-2013
Kudos: 354
Solutions: 289

Re: voip dropping

I'd suggest to try 1.2.0alpha2 first, then see if troubleshooting is still needed. Please check this thread

New Member
Posts: 5
Registered: ‎05-17-2013

Re: voip dropping

Hi,

I have sent off the request. I will try the software out after I've been able to flash the router. Thanks again.

New Member
Posts: 5
Registered: ‎05-17-2013

Re: voip dropping

Hello,

 

I updated the router to the latest beta version. This seems to have resolve my voip session dropping issue. Thanks for your help!