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New Member
Posts: 3
Registered: ‎11-01-2015

Re: Free Online Training Course

I have the same problem. No matter how many times you finish the first lesson, the second is never unlocked.

New Member
Posts: 5
Registered: ‎01-25-2016

Re: Free Online Training Course

Are you on a BlackBerry?
New Member
Posts: 17
Registered: ‎09-20-2013

Re: Free Online Training Course

[ Edited ]

no man, I'm using Mac

New Member
Posts: 5
Registered: ‎01-25-2016

Re: Free Online Training Course

I'm on a BlackBerry Classic, everything was working and I logged out after completing module 1 then tried to complete it but am not able to click on module 2.it shows lesson when checked off as complete.
New Member
Posts: 17
Registered: ‎09-20-2013

Re: Free Online Training Course

obviously something is wrong.
I have also requested help and I was advised to email training@ubnt.com. 

I did so today and waiting now for response, you better do the same I hope it will work for everybody.

Smiley Indifferent

New Member
Posts: 3
Registered: ‎11-01-2015

Re: Free Online Training Course

Tried logging out, logging back in. Same result. Chrome Version 47.0.2526.111 m on Windows 7. 

New Member
Posts: 3
Registered: ‎11-09-2015

Re: Free Online Training Course

Same problem here as well.  Tried logging out and logging back on.  Also have tried different browsers.

New Member
Posts: 8
Registered: ‎11-21-2013

Re: Free Online Training Course

Hi,

 

I create a ticket #259972 but i dont receive respond i pass the modules this week but now only show the module 1 pass. Please @UBNT-Jamie check. Thanks!

USRS.png
New Member
Posts: 5
Registered: ‎01-25-2016

Re: Free Online Training Course

I even tried to create another account with a different email address and now am unable to restart the course.
New Member
Posts: 24
Registered: ‎05-16-2011

Re: Free Online Training Course

[ Edited ]

Liking the training opportunites - thank you!  I came here to see why the volume on the videos is so low/soft, and I'm glad to see I am not the only one experiencing this issue.  I am using Chrome on Windows 10.  I have good, amplified speakers, and have no other problems with sound.  And yes, the volume on the Youtube applet is maxed out.  When I have the volume cranked up on my speakers in order to hear these videos, Windows notifications/sounds blow me out of the water.  Quite unpleasant.

Ubiquiti Employee
Posts: 1,399
Registered: ‎07-25-2011
Kudos: 769
Solutions: 59
Contributions: 190

Re: Free Online Training Course

@pjmonline 

 

Thanks for your patience. The same issue was discussed & solved in this thread.

 

Summary:

  1. Before you can download your Certificate, you must complete Feedback Activity.
  2. Before you can start Feedback Activity, you must pass each Lesson with 100% marks.
  3. You can view your Grade for each Lesson on the Grades sidebar.
  4. Removed restriction that required you to do each Lesson in order.

@elgordo7 I'd recommend using headphones—I'm at 30% system volume setting and can hear fine (despite headphones, other system sounds do not damage my ears).

 

@marceuchiha when I log in with your account, I see Grades of 100% for each Lesson—was able to download your Certificate. If you have more issues, you can email me jamie@ubnt.com. See image below

 

Screen Shot 2016-02-03 at 12.11.34.png

Ubiquiti Employee
Posts: 1,399
Registered: ‎07-25-2011
Kudos: 769
Solutions: 59
Contributions: 190

Re: Free Online Training Course

Ubiquiti Employee
Posts: 1,399
Registered: ‎07-25-2011
Kudos: 769
Solutions: 59
Contributions: 190

Re: Free Online Training Course

New Member
Posts: 5
Registered: ‎01-25-2016

Re: Free Online Training Course

Tx
New Member
Posts: 1
Registered: ‎02-02-2016

Re: Free Online Training Course

Just completed mine. Great training course. 

New Member
Posts: 3
Registered: ‎04-21-2016

Re: Free Online Training Course

I keep getting a page error.

How can I get this course over with?

I have already watched the videos Like 3 times.

New Member
Posts: 3
Registered: ‎04-21-2016

Re: Free Online Training Course

After I watch the video ,

I I do not see the Next Page button.

I have watched all the video's several times & would just like to

take the test now.

Can Anyone help?

Running OS_XP with current mozilla browser,

could this be the source of the poblem?

S.O.S.

 

Ubiquiti Employee
Posts: 405
Registered: ‎01-23-2015
Kudos: 249
Solutions: 33

Re: Free Online Training Course

Whether you watch the video or not, you should see a button under the video:

 

 

training.png

This is on Chrome, have you tried any other browsers/OS?

Ubiquiti Employee
Posts: 1,399
Registered: ‎07-25-2011
Kudos: 769
Solutions: 59
Contributions: 190

Re: Free Online Training Course

@RemodelSolution please share a screenshot so we can investigate the error you're facing.

New Member
Posts: 1
Registered: ‎09-03-2016

Re: Free Online Training Course

[ Edited ]

I can not go beyond 4.2 - Electricity Bills.

Because of there is an error Sample Customer Electricity Bill(http://imageshack.com/a/img911/863/whDQuH.png).

I can not see or download the Sample Customer Electricity Bill  to answer questions.

 

Please, advice me.

Thanks,

Manjula.

 

error.JPG
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