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New Member
Posts: 19
Registered: ‎08-02-2017

Unable to login to SunMax app

Since its discontinued support was no help for this. I am unable to login to the app with my UBNT account. Anyone have any ideas?

Member
Posts: 113
Registered: ‎12-19-2009
Kudos: 44
Solutions: 2

Re: Unable to login to SunMax app

[ Edited ]

Same issue here. What is going on?  We are in the process of installing a $12K system, and now the app is not working.  Ubiquiti?

 

 

Ubiquiti Employee
Posts: 70
Registered: ‎09-05-2017
Kudos: 57
Solutions: 1

Re: Unable to login to SunMax app

We are working to solve this issue. 

 

Thanks for feedback. I will keep you updated!

 

 

BR,

Andrejs

New Member
Posts: 1
Registered: ‎05-15-2016

Re: Unable to login to SunMax app

Same story here.

 

Haing trouble getting a remote solar site commissioned thanks to no app access. 

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Ubiquiti Employee
Posts: 70
Registered: ‎09-05-2017
Kudos: 57
Solutions: 1

Re: Unable to login to SunMax app

Hi all, 

 

we had to re-work app for Android. 

 

Please uninstal your existing one from Android device. 

Go to google play store and download new one it is fixed and working. 

 

Here is the direct link: https://play.google.com/store/apps/details?id=com.ubnt.sunmax.install

 

 

BR,

Andrejs

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