07-25-2017 08:53 AM
I just noticed sundesign.ubnt.com is not available at the moment. When will this be back again? It seems that there is redirect to https://www.ubnt.com/sunmax/sunmax/ at the moment.
07-25-2017 10:37 PM
07-25-2017 10:37 PM
07-28-2017 04:25 PM
Is there an eta when a design tool will be availalbe? We are finally ready to install solar on our house and the design tool is now gone. What is my best option for figuring out what I need for my system?
07-30-2017 12:11 AM
08-07-2017 07:38 AM
How about the sites / estimates that were already created. Had several, have installed 3 sites, and have multiple proposals out for others. We need the design tool or something similar. If not can anyone suggest another solar vendor that has something similar?
08-14-2017 08:21 AM
I too have several sites designed and it appears that the only access to them is via the design tool. I am in the process of responding to an RFP for 24 potential installs. This design tool is essential to the way I do business. Can anybody help?
08-15-2017 11:03 PM
We are trying to make tool system runing internally first to prevent secuirty issues then take customer request if you have urgent need.
But this still need cloud team to make it internal and that takes time.
08-24-2017 02:33 PM
Has there been any progress in getting the design tool back up and running. I am loosing business as a result of this tool being down.
The situation is very critical.
Please help us!
08-24-2017 08:35 PM
Not to try and start a fire here, but the lack of any real updates (except maybe some minor hardware fixes), lack of activity, and now the design tool... seems like Sunmax might be going the way of mFi. I hope I'm wrong.
08-24-2017 09:11 PM
@rtigay Sorry to make you feeling like this.
Actually we are focusing on new product SolarBeam: https://community.ubnt.com/t5/SolarBeam/bd-p/SolarBeam-Beta
And this design tool needs our cloud & software engineers to solve it
I will try to push to make this issue priority higher.
08-24-2017 09:14 PM
And I am very excited for SolarBeam!
I'm glad to hear that it seems like the feeling I was getting is wrong (one of the few times I really did want to be wrong ). I look forward to more progress on SunMax soon.
09-14-2017 05:54 AM
It's been 3 weeks since my last post regarding the Sun Design tool. I don't know how much longer I can stay in business without a way to adequately design a system. Has there been any progress? Are the programmers working on the product? Update please.