Email reply to closed ticket Automatically Reopens Ticket

Submitted by -
Status: Delivered

It would be nice to have uCRM automatically set a closed ticke to Open if a client responds via email to a previously closed ticket.

on ‎10-12-2018 01:29 AM

This is a must hopefully implemented soon

by Ubiquiti Employee
on ‎10-12-2018 02:37 AM
Status changed to: Investigating
by Ubiquiti Employee
on ‎12-31-2018 09:17 AM
Status changed to: Delivered

delivered in v2.15