0 Kudos

Suspension setting to deprecate service state or plan

Submitted by - a week ago
Status: New

Depricate the client's service during a suspension event.  This could be be acomplished in a few ways:

- Set the QoS to a percentage of the original service plan (i.e. 10%).

- Set the QoS to a predefined rate (i.e. 256k/56k).

- Change the service plan to a predefined service plan (i.e. Standard Service Plan changes to Suspended Service Plan).

- Etc.


Some of the advantages to this are:

- Allow clients to be able to reach the payment portal (public facing uCRM) when service is suspended.

- Allow the clients to have internet provided emergency services at all times.

- Etc.