Ticket/Job Reports

Submitted by -
Status: New

It would be nice to be able to run a simple report(s) in uCRM that would show us things like the following.

 

 

For Clients

Number of Jobs/Tickets during a set time period

How many tickets per Ticket Group

Top 10 Clients by ticket/Job count

 

For Technicians

Number of Jobs/Tickets assigned during a set time period

Average ticket/job completion time (from Open-Close or from In-Progress to Close)

How many tickets per Ticket Group

Top 10 Technicians by ticket/Job count

 

Comments
by
a week ago

Yes this is what I am looking for.