New Idea

Pay Total Balance button in Client Zone

Submitted by -
Status: Accepted

Please add a "Pay Total Balance" button or something similar below or above the list of invoices in the client zone that would then autopopulate the "Amount to pay" box on the online-payment screen with their total balance.

Maintenance work / Informe customer(s)

Submitted by -
Status: Accepted

Hi,

 

I want a feature where we need to do some Maintenance / Upgrade of the infrastructure, where UCRM informs the customers that is connected to specified equiptment / antenna.

That you click on the the device/Antenna in "like" the topology in Unifi, and it will choose the all that is connected behind that point.

Feature you can choose, type of Maintenance, urgency, Time for when the work is going to be started / done. Sends e-mail / SMS to the customer that is affected of the Maintenance.

Possible to add what technician that is going to do the work.

 

Make a Status page of recent and upcoming work that could be public or just a pop up for the customer page.

 

Regards
--Espen

 

 

UCRM should Email Notifications to UCRM ADMINS if Ticket or Job was Assigned to them

Submitted by -
Status: Accepted

UCRM should Email Notifications to UCRM ADMINS if Ticket or Job was Assigned to them 

 

Even a Chrome extension might be nice for UCRM Alerts

Non ISP service

Submitted by -
Status: Accepted

we would like to invoice services that are not on IP. such as web hosting, dark fiber. maybe conected to controll panel SolidCP, webadmin....

Customize the login page

Submitted by -
Status: Accepted

Starting a thread again on this. 

 

There was a thread created a while back asking for this and was marked as "Delivered" since we found some work arounds. However i think we should have the ability to change the login page text. Especially the copyright and allow us to add our own terms and conditions along with privacy policy. 

 

I do relize that this is a free product and as such Ubiquiti wants to ensrue they keep the rights to it, but woudln't it better if they allowed us to change that footer text but still retain something like "Powered by Ubiquiti Networks" ? 

Attach 1 job to 2 or more installers

Submitted by -
Status: Accepted

We have many jobs where we need to send 2 or 4 installers to 1 client please add a pay to attach 1 job to multiple workers so we don't get duplicate notes

Compound Tax

Submitted by -
Status: Accepted

A Compound Tax is a tax that is calculated on top of one or more taxes. Basically, calculate the second tax based on the result of the first tax.

 

eg.

Tax1:Excise Duty=15%

Tax2:Value Added Tax(VAT)=16%

 

The needed formula is (Principle x Excise Duty) x VAT= Total

 

The UCRM formula is (Principle x Excise Duty) + (Principle x VAT) = Total

 

An example: (Principle x Excise Duty) x VAT= Total

Amount Excluding VAT and Excise Duty is Kshs17,240.63,

EXCISE - 15% =Kshs2,586.09

Amount Including Excise Duty=19,826.72

VAT - 16%=Kshs3,172.28

Total=Kshs22,999.00

 

UCRM Current Calculation: (Principle x Excise Duty) + (Principle x VAT) = Total

Amount Excluding VAT and Excise Duty is Kshs17,240.63,

EXCISE - 15% =Kshs2,586.09

Amount Including Excise Duty=Kshs19,826.72

VAT - 16%=Kshs2,758.50

Total=22,585.22

Please move Network MAP to Above the schedule

Submitted by -
Status: Accepted

The Network MAP should be moved to above the schedule this allows more plugins to work properly such as track my truck or of UCRM mobile adds the location tracking

 

This allows Admins to leave 1 Screen up on a Big screen and see everything that is going on

 

here is a quick mockup

 

how UCRM Scheuling should look.jpg

 

 

hardware inventory?

Submitted by -
Status: Accepted

We would love to see these inventory things in UCRM:

 

- Being able to record of each piece of equipment going out, the quantity, a serial number, where it is going, which installer took it and the date. At the same time being able note any recovered equipment exactly the same way.

- Notification that equipment needs to be ordered

Enable and disable Payments methods

Submitted by -
Status: Accepted

The list of payments allowed can be very long, moreover if in the future ucrm integrate other payments methods, se for every payment method i think it's helpful when every organizzation can choose wich enable o disable

billing two months

Submitted by -
Status: Accepted

I can not use your program because as all Italian providers use a two-month invoicing, will you implement the two-month invoices?

Ability to search by Tag in map.

Submitted by -
Status: Accepted

We use a tag called NLOS for customers we can't service due to trees, terrain, buildings and such.  Being able to search by this tag in the map would give us the ability to help with deciding where new sites could go with a visual representation of areas lacking coverage.  I can also think of other reasons this would prove helpful.

VOIP services support

Submitted by -
Status: Accepted

Import VoIP call data like numbers of calls, duration, type of calls, and etc.

 

Feel free to specify more details related to VOIP which UCRM should incorporate.

Hidden Custom Attributes

Submitted by -
Status: Accepted

It would be helpful to have the an option to not show a client's custom attribute in the client zone. This way if a plugin needs to use  custom attributes on a client but it isn't relevant for the client to see it won't clutter their info.

Shaping - burst speeds

Submitted by -
Status: Accepted

Shaping settings should comprise the burst

Allow Sysadmin to see whether 2fa is enabled on each Security user profile

Submitted by -
Status: Accepted

It would be nice to see whether my employees have enabled 2fa on their user accounts.  We require it to better protect our clients and its annoying having to just trust them to enable it.

Maximum Map Zoom (Gmaps)

Submitted by -
Status: Accepted

I'm using Google Maps and when a client looks at their service map it is usually just a marker in the middle of a completely grey box and the map zoom is set to 1meter (the maximum).  I realize these maps are set to zoom to include all markers, but in locations where we have service in an appartment the distance between the clients marker and the buldings site marker is too small to distingsuish. 

 

it would be nice to be able to set a sitewide maximum zoom level so that the client can at least recognize the map.