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notification Plugin sends 6 texts for new invoice

[ Edited ]

hello, after a few customers telling me they got 6 of the same Texts from the Notification SMS  Plugin I have installed., is this happening to anyone else, or is there something I can check to get this issue addressed? 

Thanks!


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Ubiquiti Employee
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Re: notification Plugin sends 6 texts for new invoice

@mcdivan96 We'll look into the client export, that's a bug for sure. For now can you just export everything and delete unneeded rows in the generated CSV on your own please? That should still work.

 

The config I meant was just the "edit" page of the webhook. Basically what I need to know is if you have any events filtered or if you're sending all of them. Also please check there is only single webhook endpoint created pointing to SMS plugin.

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Re: notification Plugin sends 6 texts for new invoice

@mcdivan96,

 

Can I assume you are referring to the SMS Plugin, as you are mentioning "Texts"?

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Re: notification Plugin sends 6 texts for new invoice

yes, sorry i will add that to the OP

Member
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Re: notification Plugin sends 6 texts for new invoice

@mcdivan96,

 

No worries, I just wanted to make sure it wasn't my Notifications Plugin.

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Re: notification Plugin sends 6 texts for new invoice

Ubiquiti Employee
Posts: 1,336
Registered: ‎03-21-2016
Kudos: 216
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Re: notification Plugin sends 6 texts for new invoice

Hello @mcdivan96, thank you for the report, we'll look into it.

 

Could you please send us the exported client log of the client with this problem? Also can you please post a screenshot of the configuration of the webhook endpoint for SMS plugin?

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Re: notification Plugin sends 6 texts for new invoice

[ Edited ]

yes, however when i try to export the client logs its says, "this value is not valid" for the dates to export to and from.  

what webhook config are referring to? I see a way to test and a few on/off boxes but no real config area. 

Ubiquiti Employee
Posts: 1,336
Registered: ‎03-21-2016
Kudos: 216
Solutions: 150

Re: notification Plugin sends 6 texts for new invoice

@mcdivan96 We'll look into the client export, that's a bug for sure. For now can you just export everything and delete unneeded rows in the generated CSV on your own please? That should still work.

 

The config I meant was just the "edit" page of the webhook. Basically what I need to know is if you have any events filtered or if you're sending all of them. Also please check there is only single webhook endpoint created pointing to SMS plugin.

Regular Member
Posts: 352
Registered: ‎04-14-2014
Kudos: 68
Solutions: 2

Re: notification Plugin sends 6 texts for new invoice

got it, sending now

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