notification Plugin sends 6 texts for new invoice [ Edited ]

[mcdivan96]

hello, after a few customers telling me they got 6 of the same Texts from the Notification SMS  Plugin I have installed., is this happening to anyone else, or is there something I can check to get this issue addressed? 

Thanks!

[UBNT-Ondra · Accepted solution]

@mcdivan96 We'll look into the client export, that's a bug for sure. For now can you just export everything and delete unneeded rows in the generated CSV on your own please? That should still work.

The config I meant was just the "edit" page of the webhook. Basically what I need to know is if you have any events filtered or if you're sending all of them. Also please check there is only single webhook endpoint created pointing to SMS plugin.

[rspaeth]

@mcdivan96,

Can I assume you are referring to the SMS Plugin, as you are mentioning "Texts"?

[mcdivan96]

yes, sorry i will add that to the OP

[rspaeth]

@mcdivan96,

No worries, I just wanted to make sure it wasn't my Notifications Plugin.

[mcdivan96]

@UBNT-Petr

[UBNT-Ondra]

Hello @mcdivan96, thank you for the report, we'll look into it.

Could you please send us the exported client log of the client with this problem? Also can you please post a screenshot of the configuration of the webhook endpoint for SMS plugin?

[mcdivan96]

yes, however when i try to export the client logs its says, "this value is not valid" for the dates to export to and from.  

what webhook config are referring to? I see a way to test and a few on/off boxes but no real config area. 

[UBNT-Ondra · Accepted solution]

@mcdivan96 We'll look into the client export, that's a bug for sure. For now can you just export everything and delete unneeded rows in the generated CSV on your own please? That should still work.

The config I meant was just the "edit" page of the webhook. Basically what I need to know is if you have any events filtered or if you're sending all of them. Also please check there is only single webhook endpoint created pointing to SMS plugin.

[mcdivan96]

got it, sending now