Member
Posts: 128
Registered: ‎12-13-2017
Kudos: 65
Solutions: 3

Add an custom email notification for "Your Auto-Payment will be made in X days"

We noticed that customer who have auto-pay subscriptions set up still get an email for "Your invoice is near due-date"

 

In future versions, could we make the system smart enough to know wheather a person has auto-pay, and send them an alternate message that states "Your auto-payment will be made in X days"? This would alleviate a lot of confusion.

 

We had people email us confused because they have set up auto-pay, but we are still sending them invoice due dates.

 

Regular Member
Posts: 395
Registered: ‎01-18-2017
Kudos: 125
Solutions: 13

Re: Add an custom email notification for "Your Auto-Payment will be made in X days"

Please

 

This request has been out there a year. Could we get it upvoted? 

 

https://community.ubnt.com/t5/UCRM-Feature-Requests/Billing-Invoice-Note-for-Customer-Set-to-Autopay...

Highlighted
Member
Posts: 128
Registered: ‎12-13-2017
Kudos: 65
Solutions: 3

Re: Add an custom email notification for "Your Auto-Payment will be made in X days"

I just gave the feature request kudos and a reply- This would alleviate a ton of customer confusion