Very happy to be able to see the web GUI on a phone!
Can you show the UNMS guys how to do this?
It would nice to have a button that would send the coordinates to Google Maps and open Google Maps.
I've been watching the mobile apps in the hopes that they become useful, but so far they aren't of much use at all.
The UCRM app would start to be useful if it didn't use a built in map but passed the coordinates to Google maps. At least let us copy the concatenated latitude and longitude.
I just took another look at the UNMS app and it just kept crashing. And not being able to copy any text that appears on the screen is irritating.
The only advantage that I can see an app over a mobile web GUI is the possibility of an offline mode.
Until the apps have the full functionality of the web GUI their usefullness is limited.
I'm probably missing something though...
Tapping the pin doesn't do anything, but I did notice a couple of new icons in the lower right corner of the map and they do exactly what I'd expect! 
It would be nice if the mobile web GUI had these two icons also.
Now if we had an offline mode with background WiFi sync (and manual sync for cell data when necessary) we wouldn't have to stop and VPN in on our cell phones to use this.
I'll work up a list of the most common tasks that we'd need in the field and reply. But we could use the web GUI as a backup to missing features in the app for now when we're able to VPN.
The most important that I see is that it's missing the ability to add new customers and all that's associated with adding and editing a new service. That is the most used feature for our technicians.
Once UNMS is integrated the needed feature set grows greatly!
Thanks!
Well earlier today there were a couple of new icons on the Client maps in the UCRM app, one for directions in Google Maps and one to just open Google Maps.
Later today the icons are missing. I restarted the app, but they are still missing.
I see what UBNT-Petr was saying now - tapping the red pin causes the Google Map icons to slide onto the map.
I don't see any advantage to not showing these icons at all times and it sure is confusing if you didn't know this secret!
Especially concatenated coordinates that are easily copied to be pasted elsewhere!
@UBNT-Petr I'm seeing some odd behavoir on the app - If we've created a Service we can see a map.
We can click on the red pin and the map will give us a couple of icons in the lower right hand corner so that we can see the location on Google Maps or get directions via Google Maps. This is fine.
But if a Service hasn't been made yet (Client Lead) the map does not come up. If you hit '>' you can hit the blue right arrow icon Google Maps will start giving you directions to where Google Maps thinks the address is.
First of all, if this worked the same way that Clients that have Services set up it would be a lot more useful - we often don't want directions (Google is often inaccurate) we just want to see the location on the map.
It's very important that UCRM pay attention to the coordinates that we go to all of the trouble to enter - Google Maps is often inaccurate. The map coordinates are accurate because we put them in ourselves.
Well, as a default if there is no service set up yet. This is important for Client Leads.
And it's very important that the coordinates are used instead of the address.
@UBNT-Ondra I'll try that today, but I wasn't seeing that yesterday.
By the way, when I say coordinates that means I have put in a Client's address, clicked Resolve, then moved the pin to the correct location.
Again, addressing is almost never accurate and sometimes is many miles off in our area.
I just checked this again. Here is the workflow:
1. Make a Client Lead, adding the address.
2. Click on Resolve GPS.
3. Since the address alomost always resolves to the wrong GPS coordinates move the pin on the map to the correct location. This fills out the GPS coordinates.
4. At this time the Client Lead should be ready to hand to an installation technician. We'd like to be able to Schedule this as a Job in UCRM at this point, but this is too far from being ready. So we just have to email the technician.
5. The technician in the field will VPN into our network and open the UCRM app. He will then do a search for the Client Lead.
6. The Client Lead won't have a Service yet so there will not be a map shown.
7. So then the technician will click on '>' and click on the address. Nothing will happen.
8. The technician will then click on the blue right arrow icon and be presented with directions to the address (not the corrected coordinates) from his current location.
9. The technician will give up on the app and find a coffee shop where he can use a laptop online and find the actual location that way.
10. The technician will email the prospective Client to set up an appointment.
11. When leaving for the appointment the technician will hope that these issues have been fixed in the app and go through most of these steps again.
The blue icon should just find the location on Google Maps. The technician will decide if he wants directions then tell the Google Maps app himself.
The address is not useful to us. We need to use the coordinates instead.