Regular Member
Posts: 376
Registered: ‎01-18-2017
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Solutions: 13

Re: How to force invoice drafts to be sent via email

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Regular Member
Posts: 376
Registered: ‎01-18-2017
Kudos: 123
Solutions: 13

Re: How to force invoice drafts to be sent via email

I see UBNT released a stable version today. Has this issue been addressed? This is a serious problem.

Ubiquiti Employee
Posts: 1,391
Registered: ‎03-21-2016
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Solutions: 155

Re: How to force invoice drafts to be sent via email

@clarkraymond As we never managed to reproduce your issue, we're not sure. We did include a possible fix, but as it was working for us without any problems even before that, we don't know if it will help. Please give it a try and let us know.

Regular Member
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Solutions: 13

Re: How to force invoice drafts to be sent via email

When you duplicated the same steps I took you got different behavior? Did you do so on my backup DB?

Ubiquiti Employee
Posts: 1,391
Registered: ‎03-21-2016
Kudos: 226
Solutions: 155

Re: How to force invoice drafts to be sent via email

@clarkraymond Yes, we did it on your backup, did the same steps and everything worked as it should. From what we could see in the logs, the invoice emails did not get processed in the invoice mailing background queue at all.

So after looking into it, we changed a bit of configuration, that might possibly help with it. But as I said, we were not able to reproduce the problem, so we can't be sure, but please give it a try and let us know if it helped.

Regular Member
Posts: 376
Registered: ‎01-18-2017
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Solutions: 13

Re: How to force invoice drafts to be sent via email

The system generated an invoice for a new customer last night and sent it ok. Fingers crossed the issue is resolved.