10-31-2018 06:29 AM
are you refering to this feature introduced in 2.13.0?
- New: When you use the batch sending of unsent invoices, you can mark some invoices as "already sent" so they won't be shown in the list any more.
This is to make the batch sending easier and better organized. It doesn't turn "unpaid invoice" into "paid invoice"
10-31-2018 11:01 AM - edited 10-31-2018 11:02 AM
@UBNT-Petr - if we have a client that left without paying 1 or 2 invoices. We want to keep the invoice as a loss, on the invoice tab you guys put the option "Mark as uncollectible" and if you hover over the black text info says "Mark this invoice as uncollectible to hide it from overdue invoices on dashboard. The client will still see it the same way as before".
Our clients don't have access to client zone as of today and this clients that I'm talking about are already archived but still continue to show this unpaid invoices in the Overdue invoices tab for 100 days, 50 days ... right now we are forced to print a pdf from account statement which shows that client still owes this amount and void the invoice all together to stop showing as overdue forever. Isn't the "mark as uncollectable" option is for ?!!!
11-01-2018 02:30 AM
@ZeRo-cOol it does what it says: hides the invoice from the Invoice box on the dashboard.
I assume you want to hide it from the same box on the client's profile page, right? If so, this can be done for sure.