12-02-2018 08:19 AM
We have clients with multiple subscriptions to the same service.
Here are two examples of a client summary screen:
along with invoice examples:
The first client hosts a micro-PoP at one location (and the two locations are served by different APs) which makes identifying the specific service possible. If both locations have the same price, the client will have issues differentiating on the invoice. If both were served by the same AP, we would have problems differentiating between them and I predict an eventual "oops!" will occur.
Is there some way to tag or label these to aid in differentiation?
12-03-2018 06:48 AM
Thank you, Petr. That takes care of the invoice for the client.
Would it be possible to display the custom Service Plan name on the client summary screen? This will help us to identify the correct service when a customer calls in.
01-01-2019 11:29 AM
this does not seem to work in the latest beta is it a bug or are you guys changing things? @UBNT-Petr
01-02-2019 06:43 AM
@UBNT-Petr I sent you an email
Maybe I'm missing something but it's not working for us anymore