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Member
Posts: 260
Registered: ‎01-18-2017
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Solutions: 11

Moving a service device

What is the best way to move a service device after a customer changes their service plan?

Ubiquiti Employee
Posts: 3,528
Registered: ‎12-10-2015
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Re: Moving a service device

Hi, you can do this by setting a general service change or the deferred change. In both cases, the device remains attached to the service.

If you still need to reuse the device from one service to another, you can do that. When a service is deleted, you can reattach the device to another service.
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Member
Posts: 260
Registered: ‎01-18-2017
Kudos: 88
Solutions: 11

Re: Moving a service device

Deleted the old service, kept invoices and service device, then was able to simply add the device to the new service.

 

THANKS

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