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New Member
Posts: 11
Registered: ‎08-17-2015

Re: New UCRM version 2.13.0 released!

Hola, la demostracón en linea anda a la perfeción como se puede apresiar, que podemos hacer a la respecto? puede ser que se problema de google maps sospecho. Saludos

Emerging Member
Posts: 44
Registered: ‎03-22-2013
Kudos: 56

Re: New UCRM version 2.13.0 released!

Demo worked when I clicked on EDIT it did not freeze, but on ours when we select EDIT for a client... it crashes. This needs to be fixed as we have billing out this eve. Please please fix.

New Member
Posts: 11
Registered: ‎08-17-2015

Re: New UCRM version 2.13.0 released!

Confirmado!!! el problema es Google Maps lo quite ahora funciona con normalidad, ver como solucionar lo de google maps mas adelante, Saludos 

Ubiquiti Employee
Posts: 3,154
Registered: ‎12-10-2015
Kudos: 1115
Solutions: 247

Re: New UCRM version 2.13.0 released!

@Walman @saburgei The freezing page is caused by Geocoding API being disabled in your Google account.

 

Please follow the guide to enable it: https://ucrm-demo.ubnt.com/help/google-api or as a temporary hotfix, you can just remove your Google API key from your UCRM System > Settings > Application

 

We will release a hotfix next week to prevent from this crash even for UCRM instances having the geocoding disabled.

Sorry for this inconvenience and thanks for the help with investigating this issue.



Emerging Member
Posts: 42
Registered: ‎10-05-2007
Kudos: 1

Re: New UCRM version 2.13.0 released!

We are also seeing search issues.  accounts not showing up with searching their name.  Also any way to search by phone numbers?

Regular Member
Posts: 308
Registered: ‎03-28-2014
Kudos: 54
Solutions: 6

Re: New UCRM version 2.13.0 released!

@UBNT-Ondra & @UBNT-Petr My UCRM update to 12.13.0 from 12.12.3 via web browser failed again and brought down my web UI. Server-side, the following appeared after what I believe is the normal upgrade output:

 

^[[4A^[[2K^MRemoving ucrm_web_app_1 ... done^M^[[4B^[[1A^[[2K^MRemoving ucrm_postgresql_1 ... done^M^[[1B^[[3A^[[2K^MRemoving ucrm_rabbitmq_1 ... done^M^[[3B
ERROR: for ucrm_elastic_1 UnixHTTPConnectionPool(host='localhost', port=None): Read timed out. (read timeout=60)
An HTTP request took too long to complete. Retry with --verbose to obtain debug information.
If you encounter this issue regularly because of slow network conditions, consider setting COMPOSE_HTTP_TIMEOUT to a higher value (current value: 60).
Going to remove ucrm_web_app_1, ucrm_rabbitmq_1, ucrm_elastic_1, ucrm_postgresql_1
Sun Sep 2 11:40:03 EDT 2018 --- Update failed.
~

My docker-compose.yml file is not corrupt as it was the last time this happened, so I think this is just due to the timeouts mentioned by Petr:

export DOCKER_CLIENT_TIMEOUT=120
export COMPOSE_HTTP_TIMEOUT=120

 

Here is my docker info:

 

root@JahVirtuServ:/home/ucrm/data/ucrm/updates# sudo docker info
Containers: 6
 Running: 6
 Paused: 0
 Stopped: 0
Images: 55
Server Version: 17.05.0-ce
Storage Driver: aufs
 Root Dir: /var/lib/docker/aufs
 Backing Filesystem: extfs
 Dirs: 813
 Dirperm1 Supported: true
Logging Driver: json-file
Cgroup Driver: cgroupfs
Plugins:
 Volume: local
 Network: bridge host macvlan null overlay
Swarm: inactive
Runtimes: runc
Default Runtime: runc
Init Binary: docker-init
containerd version: 9048e5e50717ea4497b757314bad98ea3763c145
runc version: 9c2d8d184e5da67c95d601382adf14862e4f2228
init version: 949e6fa
Security Options:
 apparmor
 seccomp
  Profile: default
Kernel Version: 4.4.0-133-generic
Operating System: Ubuntu 16.04.5 LTS
OSType: linux
Architecture: x86_64
CPUs: 16
Total Memory: 47.16GiB
Name: JahVirtuServ
ID: XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
Docker Root Dir: /var/lib/docker
Debug Mode (client): false
Debug Mode (server): false
Registry: https://index.docker.io/v1/
Experimental: false
Insecure Registries:
 127.0.0.0/8
Live Restore Enabled: false

WARNING: No swap limit support

I increased the timeout values from the default as Ondra mentioned, and that seemed to take care of the issue. Here is the output from the upgrade command after that:

 

root@JahVirtuServ:/home/ucrm# curl -fsSL https://raw.githubusercontent.com/Ubiquiti-App/UCRM/master/update.sh | sudo bash -s -- 2.13.0 | sudo tee update.log
+------------------------------------------------+
| UCRM - Complete WISP Management Platform       |
|                                                |
| https://ucrm.ubnt.com/          (updater v2.9) |
+------------------------------------------------+

Setting UPDATE_TO_VERSION=2.13.0
Configuring auto-update permissions.
Backing up docker compose files.
Updating elastic service
Pulling rabbitmq (rabbitmq:3)...
3: Pulling from library/rabbitmq
Digest: sha256:14a4f6c871e3218c383ac38be6e3af6af547fff46bf38c8fe113aca6f1b49697
Status: Image is up to date for rabbitmq:3
Pulling postgresql (postgres:9.5)...
9.5: Pulling from library/postgres
Digest: sha256:a316cebab151661306830ca6f0fa700162dfd0594b70b68d13c323e683db65cd
Status: Image is up to date for postgres:9.5
Pulling elastic (elastic/elasticsearch:6.2.4)...
6.2.4: Pulling from elastic/elasticsearch
Digest: sha256:9ae20c753f18e27d1dd167b8675ba95de20b1f1ae5999aae5077fa2daf38919e
Status: Image is up to date for elastic/elasticsearch:6.2.4
Pulling web_app (ubnt/ucrm-billing:2.13.0)...
2.13.0: Pulling from ubnt/ucrm-billing
Digest: sha256:81dc33781a7f55ad60261b59c347507a923c3f1ee8ede00a61f9469a13ccfd0e
Status: Image is up to date for ubnt/ucrm-billing:2.13.0
WARNING: --all flag is obsolete. This is now the default behavior of `docker-compose rm`
No stopped containers
Creating ucrm_postgresql_1
/usr/src/ucrm/scripts/init_log.sh
/usr/src/ucrm/scripts/dirs.sh
Sun Sep  2 16:38:49 UTC 2018 --- Creating directories.
Sun Sep  2 16:38:49 UTC 2018 --- Creating /data/ucrm/data/payment_receipts.
Sun Sep  2 16:38:49 UTC 2018 --- Creating /data/ucrm/data/account_statement_templates.
Sun Sep  2 16:38:49 UTC 2018 --- Done creating directories.
Sun Sep  2 16:38:49 UTC 2018 --- Creating symbolic links.
Sun Sep  2 16:38:49 UTC 2018 --- Creating symbolic link for /usr/src/ucrm/app/data.
Sun Sep  2 16:38:49 UTC 2018 --- Creating symbolic link for /usr/src/ucrm/app/EmailQueue.
Sun Sep  2 16:38:49 UTC 2018 --- Creating symbolic link for /usr/src/ucrm/app/logs.
Sun Sep  2 16:38:49 UTC 2018 --- Creating symbolic link for /usr/src/ucrm/app/letsencrypt_logs.
Sun Sep  2 16:38:49 UTC 2018 --- Creating symbolic link for /usr/src/ucrm/web/uploads.
Sun Sep  2 16:38:49 UTC 2018 --- Creating symbolic links for /data/updates.
Sun Sep  2 16:38:49 UTC 2018 --- Publishing current /usr/src/ucrm/app/config/version.yml.
Sun Sep  2 16:38:49 UTC 2018 --- Done creating symbolic links.
/usr/src/ucrm/scripts/parameters.sh
Sun Sep  2 16:38:49 UTC 2018 --- Replacing configuration parameters.
Sun Sep  2 16:38:49 UTC 2018 --- Done replacing configuration parameters.
su-exec nginx /usr/src/ucrm/scripts/migrate.sh
Sun Sep  2 16:38:50 UTC 2018 --- Creating database backup.
Sun Sep  2 16:38:53 UTC 2018 --- Migrating database.
Sun Sep  2 16:38:57 UTC 2018 --- Migration complete.
Sun Sep  2 16:38:57 UTC 2018 --- Removing database backup.
WARNING: --all flag is obsolete. This is now the default behavior of `docker-compose rm`
Removing ucrm_migrate_app_run_1 ... done
Going to remove ucrm_migrate_app_run_1
Configuring auto-update.
* * * * * /home/ucrm/update-cron.sh > /dev/null 2>&1 || true
  % Total    % Received % Xferd  Average Speed   Time    Time     Time  Current
                                 Dload  Upload   Total   Spent    Left  Speed
100  2690  100  2690    0     0   7044      0 --:--:-- --:--:-- --:--:--  7041
no crontab for ucrm
ucrm_postgresql_1 is up-to-date
Creating ucrm_elastic_1
Creating ucrm_rabbitmq_1
Creating ucrm_web_app_1
stty: 'standard input': Inappropriate ioctl for device
      Name                     Command               State                                               Ports       
-----------------------------------------------------------------------------------------------------------------------------------------------------------
ucrm_elastic_1      /usr/local/bin/docker-entr ...   Up      9200/tcp, 9300/tcp                                      
ucrm_postgresql_1   docker-entrypoint.sh postgres    Up      5432/tcp                                                
ucrm_rabbitmq_1     docker-entrypoint.sh rabbi ...   Up      25672/tcp, 4369/tcp, 5671/tcp, 5672/tcp                 
ucrm_web_app_1      make server                      Up      0.0.0.0:2055->2055/udp, 0.0.0.0:443->443/tcp, 0.0.0.0:80->80/tcp, 0.0.0.0:81->81/tcp, 9000/tcp
conntrack v1.4.4 (conntrack-tools): 0 flow entries have been deleted.
stty: 'standard input': Inappropriate ioctl for device
Booting UCRM
UCRM ready

----------------

We recommend running "docker system prune" once in a while to clean unused containers, images, etc.
You can determine how much space can be cleaned up by running "docker system df"

Is anyone else having this issue? Should the default timeout be increased during the next upgrade? I can afford downtime on this UCRM installation but I'm not sure anyone else could if they are having similar issues.

 

Just wanted to bring this to your attention!

 

Cheers Cheers2

Certified UEWA / UBRSS
Ubiquiti Employee
Posts: 3,154
Registered: ‎12-10-2015
Kudos: 1115
Solutions: 247

Re: New UCRM version 2.13.0 released!

Hi @Mtec thanks for your post. Seems several users had similar issues with connection to dockerhub during the weekend.

We try to make the upgrade process as seamless as possible. If the update fails the previous UCRM version should be restored and started again. Did it happen to you?
New Member
Posts: 2
Registered: ‎10-25-2016

Re: New UCRM version 2.13.0 released!

salve ,

e' possibile aggiungere oltre alla fatturazione trimestrale e mensile anche quella bimestrale?

 

saluti 

Pasquale

Ubiquiti Employee
Posts: 3,154
Registered: ‎12-10-2015
Kudos: 1115
Solutions: 247

Re: New UCRM version 2.13.0 released!

@pasqualedilauro this request is mentioned here https://community.ubnt.com/t5/UCRM-Feature-Requests/2-month-billing-period/idi-p/2236165
please give kudos to it to help us identify the most useful features to implement next.
New Member
Posts: 26
Registered: ‎06-24-2015
Kudos: 6
Solutions: 1

Re: New UCRM version 2.13.0 released!

las busquedas no funcionan correctamente , en algunos casos no busca por nombre de clientes 

New Member
Posts: 24
Registered: ‎06-05-2014
Kudos: 171

Re: New UCRM version 2.13.0 released!

Awesome looks great we are almostg ready to move from Platypus over to the new UCRM.  Only think I am caught up on is we do not see any totals for the income or cusotmiztion of the reports where we can see a list of the CASH items but there is now total.  So We could dump it to aCSV and then I guess we could place a fomula and see our totals for the day/month of credit card vs Cash.  It would also be great to beable to give certain permissions to certain users. So that our front end people do not see our totals for the month or our tech support folks can only help a customer and not see reports and our CO Owners can all log on as admins vs staff etc.  

 

Let me know if there is something I overlooked on this version or not.  But if there is a way to look at the monies in and have a total page for the cash in and a total page/report for the CC that would be awesome.  If so I will start the swing over immeditely.  

 

Great work!  It must have been a journey to get this far.  We are very excited to see this come together. 

 

 

-Sincerely,

DesertAdmin

Highlighted
Ubiquiti Employee
Posts: 3,154
Registered: ‎12-10-2015
Kudos: 1115
Solutions: 247

Re: New UCRM version 2.13.0 released!

[ Edited ]

Hi @desertadmin
There is a couple of reports (with filters) in Reports > Billing and as you mentioned, you can export payments or invoices into CSV and then use custom filters and sums. We plan to add more reports as soon as other more important tasks are done. Meanwhile, the community developers could probably help with some plugins which could do the job as well. More about plugins discussed here: https://community.ubnt.com/t5/UCRM-Plugins/bd-p/UCRMPlugins

 

[Update]: User's permissions can be set in System > Security - there is pretty robust configuration of view/edit/deny permissions for any UCRM section and for some additional actions and views (including the financial overview on the dashboard)

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