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New Member
Posts: 4
Registered: ‎06-01-2013
Solutions: 1

Not recognizing payment after changing currency to US$

We were using ARS currency (Argentina) with MercadoPago as our Payment Gateway. Everything was perfect, receiving notifications of payments with no problem.

 

We had to change the currency and start working with US$, created a new Organization on UCRM, configured notifications in MercadoPago, but now UCRM doesn't add payments automatically, is there a solution for this? How could I verify what's the reason? any debug of external notifications?

 

Thank You

Ubiquiti Employee
Posts: 3,810
Registered: ‎12-10-2015
Kudos: 1345
Solutions: 295

Re: Not recognizing payment after changing currency to US$

@cinetic Make sure the currency of the payment match to the currency of the client and the organization. It's not possible to assign payment in currency A to client account in currency B.
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