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Registered: ‎07-28-2009
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Old Employee (User) accounts - Delete or Inactive?

What is the best way to handle old employee technician accounts in uCRM?  Should I just set the account to Inactive or should I delete it?


If I delete the user account will that user be deleted from all Jobs/Tickets that they worked on or will that data be preserved?  Right not I am just disabling the account because I do not want to possibly lose the assigned technician data on Jobs and Tickets for that old employee.