11-05-2018 12:39 AM
Mostly our technicieans were using mobile phones for thier normal day work. Most of the Clients GPS locations were wrong, please add the feature to resolve the GPS via mobile app.
11-05-2018 03:45 AM
A) the client's address
B) by the current location of the technician
C) manually by dragging the pin on the map.
I assume you mean B?
11-06-2018 02:52 AM
Your clients gps locations are wrong due to google maps resolves the address wrong when client is created
There is nothing UBNT can do about that as it's Google's issues
What needs to happen is
installer or office admin needs to place map drop pin where client actually is
Needs to have his App dev team add a Google maps link in the UCRM Mobile app based on where the map drop pin is not the address
And add the ability in the UCRM mobile app to set the map drop pin based on phones location for quicker and more accurate client setups
11-06-2018 03:02 AM
11-06-2018 03:06 AM
That's exactly what I'm saying in the last part of my last post
Update the client map based on installers phone location
If you just say resolve GPS location UBNT will just think your talking about resolving the address and UCRM already dose this when the client is created
That's why there was confusion about your request