01-12-2018 03:22 PM
I have a customer that established monthly recurring payments via the billing portal. He set it up on 12/22. The first payment was supposed to post on 1/7/2018. The payment posted to our Paypal on schedule, but no payment is showing under client's info or payment info in UCRM. Other customer's PayPal payments show up in UCRM, just not this one. How do I get it to show up other than entering the payment manually?
01-15-2018 02:55 AM