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Regular Member
Posts: 475
Registered: ‎02-21-2014
Kudos: 131
Solutions: 10

Restricting clients from adding subscriptions

hi there its there a way to Restricting clients from adding subscriptions, We want them so see it on the Client zone but not be able to delete it or add, because this creates a problem

Airmax Communucations L.L.C

Erick Santisteaban
Only AirMax Technology Use for our Clients
Ubiquiti Employee
Posts: 3,810
Registered: ‎12-10-2015
Kudos: 1345
Solutions: 295

Re: Restricting clients from adding subscriptions

Hi, currently this is not possible. Payment subscriptions are either enabled or disabled globally (you can't disable just "create" and "delete" in client zone while allowing subscriptions "view").

We will consider some improvements but they would require more system settings options...
Can you please describe what issues you have when your clients can create or delete subscriptions? A new feature request would be also helpful, thanks.

Regular Member
Posts: 475
Registered: ‎02-21-2014
Kudos: 131
Solutions: 10

Re: Restricting clients from adding subscriptions

exemple A = customer was install today, they register and start playing with the client zone, they paid for service over the phone or paid the invoice that was created today, using client zone.

 

They create a subcripstion today that process other payment for the service they have alreaddy paid, because they dont even know to set up the subcriptions to start the next month, 

 

this has happend about 50 times so far, and refunds have to be made because of this all the time

 

so with this problem there has to be a way to make the subcritions VIEW ONLY on clients zone 

Airmax Communucations L.L.C

Erick Santisteaban
Only AirMax Technology Use for our Clients
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