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Ubiquiti Employee
Posts: 2,476
Registered: ‎12-10-2015
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UCRM Mobile App released!!

[ Edited ]

Along with new UCRM version 2.7.0-beta1 we are happy to announce a fresh new UCRM Mobile App!

 

Try it out on Android: https://play.google.com/store/apps/details?id=com.ubnt.ucrm

 

Selection_284.png

 

UCRM mobile application is designed for ISP administrators and technicians to manage the clients, view their services, invoices, payments.

Additionally, the app provides a synchronization of the UCRM client list with your phone contact list making any incoming call display the right client’s name.

The offline mode provides ISP users working in remote places with the most important client information, contact details and location.

The UCRM mobile application is compatible with UCRM server version 2.7.0+ and higher.

 

The app is currently in beta mode, and more features are under development, for example ticketing or scheduling.

 

Member
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Re: UCRM Mobile App released!!

[ Edited ]

App crashes after logging in, and will not load dashboard. Sure this is beta, seems more like alpha. Though I sent in the crash logs through the phone.

Johnathan Penberthy
Director
Rural Data Centers
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Re: UCRM Mobile App released!!

[ Edited ]

Is the IOS version far away?

Regular Member
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Re: UCRM Mobile App released!!

The app looks good.

Could it be that details for a connection, network, etc ... are not yet in the app?

Or do I have to change something to see these?

Ubiquiti Employee
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Re: UCRM Mobile App released!!

@jma This is the first release, note that there will be certainly some extensions released in the near future.

However, we will focus more on CRM features (such as scheduling, ticketing) than network features which are incorporated in UMobile https://play.google.com/store/apps/details?id=com.ubnt.umobile
Ubiquiti Employee
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Re: UCRM Mobile App released!!

@jpenberthy new fixed version is available now. Sorry for this glitch.

@weegs, iOS version is in our scope for sure, no ETA so far.
New Member
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Re: UCRM Mobile App released!!

Working fine here! 🙂👍
New Member
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Re: UCRM Mobile App released!!

[ Edited ]

hi!! i don't have menu in bottom bar , any idea? and the traffic upload is wrong 

Screenshot_20170916-202557.png

Captura de pantalla de 2017-09-17 13-49-49.png

Ubiquiti Employee
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Re: UCRM Mobile App released!!

@Pablo0582 thanks for the bugreport. We'll fix it in the upcoming release

 

Could you please explain in more details what do you mean by 'i don't have menu in bottom bar' ? On the screenshot you provided I can see bottom bar is present, so I don't understand what you mean. Thanks!

New Member
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Re: UCRM Mobile App released!!

@UBNT-mj hi, this menu is no show in my app ,the items , network , scheduling and help not appear

Captura de pantalla de 2017-09-18 11-18-15.png

Ubiquiti Employee
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Re: UCRM Mobile App released!!

[ Edited ]

@Pablo0582 The app is released as Beta and it's still under heavy development. The current screenshots on GP don't have to match the current state of the app.

 

Right now bottom menu has just 3 sections - Dashboard, Clients and Invoices. Schedule and Tickets will be added in one of the upcoming releases Man Wink

New Member
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Re: UCRM Mobile App released!!

ahh okay , thank , good job!!Cheers2

Senior Member
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Re: UCRM Mobile App released!!

Any ETA when scheduling will be added to the app? That is what our company is really needing right now
www.linkedin.com/pub/timothy-steele/23/57/401

https://www.gofundme.com/support-a-good-person
Regular Member
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Re: UCRM Mobile App released!!

@900mhzdude I agree.  The app will mostly be used by technicians in the field and not all our technicians have Android.

We now use Flow for task management.

To replace this with UCRM we would need scheduling and iOS app with financial information disabled.

Ubiquiti Employee
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Re: UCRM Mobile App released!!

Ticketing and Scheduling are under development now. It will be released in a couple of weeks.

Regarding the financial information, don't forget you can control all users' permissions in UCRM: Settings > Security > User Groups ...
These view and edit permissions are applied to the mobile app too.
Senior Member
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Re: UCRM Mobile App released!!

Cool, there a iOS app coming? I take it none yet due to no beta apps allowed on iOS?
www.linkedin.com/pub/timothy-steele/23/57/401

https://www.gofundme.com/support-a-good-person
New Member
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Re: UCRM Mobile App released!!

Hi, I suggest that the application takes as a reference the coordinates, because there are times that the address is not created on the map and does not appear to arrive with GPS.

Ubiquiti Employee
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Re: UCRM Mobile App released!!

@themantro, yes we know about this, the GPS is used as the primary source for the location on the map.
New Member
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Re: UCRM Mobile App released!!

The "Total traffic in past 7 days" from the web application and "Total Traffic in 7 days" in the mobile app do no tally. See attached.

total_traffic_in_last_7_days-mobile.png
total_traffic_in_last_7_days-web.png
Ubiquiti Employee
Posts: 2,476
Registered: ‎12-10-2015
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Re: UCRM Mobile App released!!

we will look into it, thanks for reporting
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