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New Member
Posts: 2
Registered: ‎08-12-2018

UCRM and Paypal Issue

Good Day, Please help I dont know if I am doing something wrong or not I am based in South Africa and currently trying to switch to UCRM and wanted my client's payments to got through paypal but i cant seem to get it to work. 1. I created a business pay-pal account and then went to developer section and created and app under REST API apps to obtain the Client ID and the Secret 2. Then added the 2 on UCRM After creating a new client and created an invoice and tried to make a payment I get the error below my Base Currency is ZAR, please help Error with processing payment with PayPal. PayPal status: Got Http response code 400 when accessing https://api.paypal.com/v1/payments/payment. error data: name: CURRENCY_NOT_ALLOWED message: Currency is not supported information link: https://developer.paypal.com/docs/api/payments/#errors debug ID: 120873fde5138 details:
Veteran Member
Posts: 4,382
Registered: ‎05-19-2009
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Solutions: 19

Re: UCRM and Paypal Issue

is your UCRM organization Currency and Paypal Currency set to the same?

Also, see yourUCRMdomain/help/setting-up-paypal

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Ubiquiti Employee
Posts: 1,152
Registered: ‎03-21-2016
Kudos: 187
Solutions: 133

Re: UCRM and Paypal Issue

Hello @BlaqueSoul, from what I could find, PayPal does not support ZAR currency. You can find the list of supported currencies here https://developer.paypal.com/docs/classic/api/currency_codes/

I also found a topic in PayPal community about ZAR currency and there seems to be no movement to implement it as of now - https://www.paypal-community.com/t5/Sending-and-receiving-money/SOUTH-AFRICA-RAND-ZAR/td-p/788178

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New Member
Posts: 2
Registered: ‎08-12-2018

Re: UCRM and Paypal Issue

[ Edited ]

Hi there @UBNT-Ondra thank you for your reply is it possible to have the currency in ZAR on UCRM and when clients make payments it automatically converts e.g to USD to PayPal ?

Ubiquiti Employee
Posts: 1,152
Registered: ‎03-21-2016
Kudos: 187
Solutions: 133

Re: UCRM and Paypal Issue

Hello @BlaqueSoul, this is currently not possible. All payment gateway implementations in UCRM use the currency of invoice which you're paying.

You can create feature request in https://community.ubnt.com/t5/UCRM-Feature-Requests/idb-p/UCRM-Ideas for this and if it gets enough kudos it might get implemented, but I would first check if any of the other supported payment gateways support the ZAR currency and if not you could create a payment gateway plugin https://community.ubnt.com/t5/UCRM-Plugins/Custom-payment-gateway-integration-using-a-plugin/m-p/258...

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