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New Member
Posts: 38
Registered: ‎06-21-2018
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UCRM keeps shutting down

Greetings!

 

I am new to CRM and i was just beginning to operate it. I set it up just yesterday and i know it is  running because i can access its IP address. Now that i need to configure it for like the ones i see in internet, i don't know what happened but it keeps on shutting down or turning off. Can anyone help me about this?

 

 

 

Thank you so much!

Member
Posts: 127
Registered: ‎04-18-2016
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Re: UCRM keeps shutting down

what OS is UCRM running on?  local or cloud based?

New Member
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Re: UCRM keeps shutting down

[ Edited ]

I’m sorry if this was too dumb as an answer but i think its local cause what i only did was plug the UCRM then access it thru its ip add. And it automatically updates its config or what

Member
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Registered: ‎04-18-2016
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Re: UCRM keeps shutting down

no such thing as a dumb answer!!  but running up to date always helps. Man Happy

New Member
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Re: UCRM keeps shutting down

Fortunately when i used it the last time i was able to have a screenshot on it.

 

Here it is:

Screenshot (79).png

Member
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Re: UCRM keeps shutting down

[ Edited ]

@UBNT-Petr

 

 

This looks like an old verision of crm point????  Is this still a thing??

 

https://www.ubnt.com/airmax/crmpoint/

New Member
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Re: UCRM keeps shutting down

And also in addition to my problem. I follow the procedures here https://help.ubnt.com/hc/en-us/articles/115000994708-UCRM-Installation-Guide but the GUI that i am seeing in tutorials doesn't seem to be the same with the thing I am seeing now. Did i miss something?

Ubiquiti Employee
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Re: UCRM keeps shutting down

@MIS-NETWORK unfortunately, this is a misunderstanding. You are referring to CRM Point HW running CRM Control (network management tool) which has nothing to do with UCRM (billing tool) Read more: https://community.ubnt.com/t5/UCRM/CRM-Point-questions/m-p/1660867/highlight/true#M519
New Member
Posts: 38
Registered: ‎06-21-2018
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Re: UCRM keeps shutting down

[ Edited ]

yes you're right my bad. I already established my connection. And I will try to power it up using USB cable maybe that's the reason why it is booting up.

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