how do we prorate service month from invoice?

[900mhzdude]

We itemize our installs so we have to create an invoice for first months service with the install

but it is not adding credit for days that have already passed in the month in the invoice

is there a way we can make it automatically add credits for days that have already passed in the invoice?

[900mhzdude · Accepted solution]

the issue was billing was set to 30 day month, not actual day count so it was not prorating anything because there are 31 days in this month changed that to actual days and seems to be working now

[MimCom]

This works as expected here.  What do your billing settings for the customer look like?

[UBNT-Petr]

@900mhzdude check out the "Invoicing start" parameter of the service. This will be the first invoiced day and you can push it back to the first day of a month.

Maybe, describe some example what you want to achieve. We can give you a more specific answer.

[900mhzdude · Accepted solution]

the issue was billing was set to 30 day month, not actual day count so it was not prorating anything because there are 31 days in this month changed that to actual days and seems to be working now