03-15-2017 06:40 AM
you are probably looking for: System > Notifications where you can configure invoice overdue message, service suspended message as well as suspension "walled garden" notice.
03-17-2017 02:50 AM
Service suspended - email notification sent when client's service got suspended
Suspension anonymous - text shown on the suspension "walled garden" page for all suspended clients whose IP was not recognized (UCRM wasn't able to match client's IP with any CPE's IP = service device IP)
Suspension recognized - text shown on the suspension "walled garden" page for all suspended clients whose IP was recognized (The IP matches with some CPE's IP)
Suspension terminated - email notification sent to clients whose suspension has just been terminated
2 weeks ago