Reply
Member
Posts: 112
Registered: ‎03-27-2015
Kudos: 16
Solutions: 1

Ufiber ONU's not appearing correctly

Hello, 

 

We are having issues with ONU's that are running versions 1.0.1. When attempting to upgrade via UNMS the upgrade process appears to start however never finishes. On the OLT it does not show the ONU upgrading. When attempting to manually upgrade via the OLT, it upgrades fine however it shows on the UNMS it shows the old firmware version and it does not appear online.

 

Capture2.JPGCapture.JPG

Ubiquiti Employee
Posts: 3,006
Registered: ‎09-08-2017
Kudos: 1151
Solutions: 211

Re: Ufiber ONU's not appearing correctly

@caesar305  Hello Caesar. What version is your UNMS and the OLT to which those ONU are connected, please? We recently fixed a few bugs related to this area so I would strongly recommend installing the newest UNMS version possible. 

UBNT_Alternate_Logo.png
UNMS Support - If you want to report an issue please use this guide.

Check out our ever-evolving Help Center for answers to many common questions!

Member
Posts: 112
Registered: ‎03-27-2015
Kudos: 16
Solutions: 1

Re: Ufiber ONU's not appearing correctly

My apologies, I forgot to provide the versions.

UNMS Version: 0.13.1
OLT: 3.0.0
New Member
Posts: 3
Registered: ‎12-16-2017

Re: Ufiber ONU's not appearing correctly

Hi @UBNT-Radek, I have the same issue as @caesar305 and I have the same versions listed w/ the same result as above. I also notice UNMS doesn't update with the name changes from the OLT client configs. Thanks!
Member
Posts: 112
Registered: ‎03-27-2015
Kudos: 16
Solutions: 1

Re: Ufiber ONU's not appearing correctly

After trying the latest alpha unms all of our ONU's are appearing as disconnected.
Member
Posts: 112
Registered: ‎03-27-2015
Kudos: 16
Solutions: 1

Re: Ufiber ONU's not appearing correctly

Never mind, it just took a few minutes. Now everything is appearing as normal.
Reply