New Member
Posts: 13
Registered: ‎03-20-2019
Kudos: 1
Accepted Solution

User already exist

Dear friends,

 

If I register a user of administration, then I delete it and try again to create the user, the unms informs me of an error that the user already exists, when I have previously deleted it

 

Best regardsimage.pngimage.png


Accepted Solutions
Ubiquiti Employee
Posts: 3,597
Registered: ‎09-08-2017
Kudos: 1387
Solutions: 272

Re: User already exist

@ljpaff  Hello Abraham. It seems our error message is a little confusing. Please make sure that both username and email are unique and everything should work all right. 

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UNMS Support - If you want to report an issue please use this guide.

Check out our ever-evolving Help Center for answers to many common questions!

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Ubiquiti Employee
Posts: 3,597
Registered: ‎09-08-2017
Kudos: 1387
Solutions: 272

Re: User already exist

@ljpaff  Hello Abraham. Thank you very much for the report. We will try, to replicate the error here, and I will let you know if we would need more info.

UBNT_Alternate_Logo.png
UNMS Support - If you want to report an issue please use this guide.

Check out our ever-evolving Help Center for answers to many common questions!

Ubiquiti Employee
Posts: 3,597
Registered: ‎09-08-2017
Kudos: 1387
Solutions: 272

Re: User already exist

@ljpaff  Hello Abraham. It seems our error message is a little confusing. Please make sure that both username and email are unique and everything should work all right. 

UBNT_Alternate_Logo.png
UNMS Support - If you want to report an issue please use this guide.

Check out our ever-evolving Help Center for answers to many common questions!

New Member
Posts: 13
Registered: ‎03-20-2019
Kudos: 1

Re: User already exist

You are right, now is working perfectly. Will you change the error message?

Best regards
Ubiquiti Employee
Posts: 3,597
Registered: ‎09-08-2017
Kudos: 1387
Solutions: 272

Re: User already exist

@ljpaff  I can confirm that we will improve the message in the next version, Abraham. 

UBNT_Alternate_Logo.png
UNMS Support - If you want to report an issue please use this guide.

Check out our ever-evolving Help Center for answers to many common questions!