New Member
Posts: 1
Registered: ‎08-24-2016

"Forgot Password" on the controller doesn't send a reset email

account name is 

kzn@sfactory.co.za

 

not recieving a password reset

Regular Member
Posts: 674
Registered: ‎01-14-2015
Kudos: 608
Solutions: 72

Re: "Forgot Password" on the controller doesn't send a reset email

[ Edited ]

Hello @deonsfactory1 

 

Welcome to the UBNT Community!

 

Problem could be that you enter not valid email, or not working Mail Server in UNMS.

To see the list of existing users in UNMS, run the the following command on the UNMS host machine:

 

sudo docker exec -ti unms ./setpwd.sh

 

More you can find here:

Password recovery

 

Majo

Highlighted
Ubiquiti Employee
Posts: 3,280
Registered: ‎09-08-2017
Kudos: 1244
Solutions: 245

Re: "Forgot Password" on the controller doesn't send a reset email

@deonsfactory1  Hello Deon. The most likely cause of this situation is the configuration of your SMTP. I would suggest solving this issue exactly as @MajoV  described.

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