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New Member
Posts: 6
Registered: ‎05-19-2017
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Connecting SKYHUB to UniFi - Adopting Issue

Okay so not a technical person at all. I have my phone cable plugged into my SkyHub. There are four lights showing; Power, Internet, WIFI and Sky +.  I have a LAN cable from the Unifi black box to the SkyHub. I also have the Unifi cable connected to power.  I have installed the Unifi Controller.  My WLAN is showing RED in the controller with one inactive device.  The UniFi AP-AC-Pro device shows Addopting / Disconnected.


I have tried turning off the SkyHub "Enable Wireless Access Point" setting but that doesn't seem to help.

 

Any help would be appreciated as it blatantly doesn't work and I have to say the instructions are not very user friendly for home use for a non techie.


Thank you in advance.


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SuperUser
Posts: 12,579
Registered: ‎10-06-2013
Kudos: 4006
Solutions: 960

Re: Connecting SKYHUB to UniFi - Adopting Issue

For a successful basic UniFi set up you need -

Your router with DHCP running on the LAN

A PC with the controller running also on the LAN via a cable

A UniFI AP(s) of your choice

 

Make sure that security such as firewalls etc allows connection on to LAN on your PC

 

I would initially disable wifi on the Skyhub to avoid confusion as you are going to use the same SSID.

Any problems get back to me.

UK Comms & Links Engineer.


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SuperUser
Posts: 12,579
Registered: ‎10-06-2013
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Re: Connecting SKYHUB to UniFi - Adopting Issue

[ Edited ]

Do you mean the PoE injector when you say UniFi black box?

Is the controller running on a PC connected to Sky router via a Cat 5e cable?

UK Comms & Links Engineer.


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Posts: 6
Registered: ‎05-19-2017
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Re: Connecting SKYHUB to UniFi - Adopting Issue

Yes black box = PoE.

Yes I installed controller on laptop with lan cable to skyhub.

 

SSID and password is same for unifi and sky hub.

 

Am sure it must be some silly setting I am missing.

 

thank you.

SuperUser
Posts: 12,579
Registered: ‎10-06-2013
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Solutions: 960

Re: Connecting SKYHUB to UniFi - Adopting Issue

Do you have DHCP running on Sky router? This is needed for initial set up of a UniFi AP. One adooted you need to set up the AP under Configuration. Wireless channels, channel width etc. Also you need to set parameters under Wireless networks.

UK Comms & Links Engineer.


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Posts: 6
Registered: ‎05-19-2017
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Re: Connecting SKYHUB to UniFi - Adopting Issue

No I have not touched sky hub. I just ran wizard. Let me investigate DHCP. I have done wireless network but not AP config.

Thanks will get on to this today.
SuperUser
Posts: 12,579
Registered: ‎10-06-2013
Kudos: 4006
Solutions: 960

Re: Connecting SKYHUB to UniFi - Adopting Issue

For a successful basic UniFi set up you need -

Your router with DHCP running on the LAN

A PC with the controller running also on the LAN via a cable

A UniFI AP(s) of your choice

 

Make sure that security such as firewalls etc allows connection on to LAN on your PC

 

I would initially disable wifi on the Skyhub to avoid confusion as you are going to use the same SSID.

Any problems get back to me.

UK Comms & Links Engineer.


Come on you lot, Feel free to 'Mark as Solution' At least click the Kudos button. Thanks.


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New Member
Posts: 6
Registered: ‎05-19-2017
Kudos: 1

Re: Connecting SKYHUB to UniFi - Adopting Issue

Hi, so have DCHP switched on as per picture and have turned off the wireless but still not working Man Sad

 

See attached.

 

Thanks.

New Member
Posts: 6
Registered: ‎05-19-2017
Kudos: 1

Re: Connecting SKYHUB to UniFi - Adopting Issue

Thank you. Issue with firewall and now up and running.
SuperUser
Posts: 12,579
Registered: ‎10-06-2013
Kudos: 4006
Solutions: 960

Re: Connecting SKYHUB to UniFi - Adopting Issue

Thanks for letting us know.

UK Comms & Links Engineer.


Come on you lot, Feel free to 'Mark as Solution' At least click the Kudos button. Thanks.


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