New Member
Posts: 3
Registered: ‎05-25-2017
Kudos: 4

ISP Load shows as Uknown

Not sure why but I can't seem to get ISP Load to show anything. It always shows "ISP Load: Unknown". I have set the provider capabilities correctly and do now know what else to change.

New Member
Posts: 4
Registered: ‎05-19-2018
Kudos: 1

Re: ISP Load shows as Uknown

I have the same problem, running V on my Security Gateway 4. I also don't get any latency data from my internet connection statistic.


I have recently upgraded. although both the ISP load statistic and the latency statistic both appeared to be working after the upgrade to


Any help appreciated.

New Member
Posts: 6
Registered: ‎01-29-2019
Solutions: 1

Re: ISP Load shows as Uknown

Check that you can ping from your USG.