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Registered: ‎08-19-2015

Only one user at a time can connect to remote VPN

We have users who connect to a remote VPN server using L2TP/IPSec. They are connecting through our UniFi AP infrastructure, which includes a UniFi gateway (v4.2.9.4778536).

 

The problem we see is when one user is connected to the remote VPN, and another user also connects, one of the users has their connection dropped. It seems only one user can connect to the same remote VPN at a time through the UNiFi gateway. We do not see this problem when users are connected through other NAT solutions, such as Apple Airport base stations.

 

Is there any configuration that can be done which may affect this use case?

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