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Posts: 12
Registered: ‎01-20-2016
Kudos: 101

Router Disconnecting After a Day

[ Edited ]

CloudKey Gen2: UCKP.apq8053.v0.9.2.d139d6d.190131.1023

Controller: 5.10.12-11629-1

USG 3P: 4.4.36.5146617

 

Just about every time I log into the controller I see the 3P showing disconnected.  I will go reboot it and it will come online for a day or two and then disconnect again.

 

I keep updating to the latest firmware all the way around hoping a firmware update will fix the issue.

 

Any thoughts on why it keeps disconnecting?  Been dealing with for a few months and starting to get very annoying.

 

Thanks!

 

Chris

New Member
Posts: 12
Registered: ‎03-25-2017
Kudos: 4
Solutions: 1

Re: Router Disconnecting After a Day

[ Edited ]

I am having the same issue. USG at remote site disappears. USG Pro at main site still works. However the site to site is still up and going. The Cloud Key says "Last Seen a minute ago" even though it has been offline for days.

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