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New Member
Posts: 6
Registered: ‎12-13-2017

Smart TV not connecting to unifi SW 8

I have a Samsing smart TV connected directly to a switch 8 by a 1 m cat6 cable.

For whatever reason sometimes starting the TV, there is no network connection. the only way to get connection is to ask the TV 2 or 3 times to re-discover the network, than the TV will report the connection is fine and the TV will operate without issues.

 

The connection with the same cable was fine when I was using a not managed switch.

Any suggestions what I can do to solve this hickup ? 

Established Member
Posts: 1,356
Registered: ‎01-29-2015
Kudos: 185
Solutions: 53

Re: Smart TV not connecting to unifi SW 8

Try turning off RSTP/STP, if you don't have any loops in your network.

New Member
Posts: 6
Registered: ‎12-13-2017

Re: Smart TV not connecting to unifi SW 8

Thank you for the suggestion, I have quite some sonos speakers in my network, so turning off STP may be not the best solution.

If I turn of the STP, I will have a lot of loops.

Established Member
Posts: 1,356
Registered: ‎01-29-2015
Kudos: 185
Solutions: 53

Re: Smart TV not connecting to unifi SW 8

Sonos speakers cause an ethernet loop?

 

So many posts about Sonos issues, for some reason that doesn't surprise me, but can you explain how the Sonos creates a loop?

New Member
Posts: 6
Registered: ‎12-13-2017

Re: Smart TV not connecting to unifi SW 8

Sonos is using Sonosnet, an own generated mesh network to connect / synchronise the different players.
As in my network I have 2 sonos devices connected via ethernet, this can / will create loops if the switches are not managed correctly.

Using STP with the correct settings in the root / secondary switches wil make the network stable, but for whatever reason my TV is not happy with this setting.
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