New Member
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Registered: ‎10-31-2018

Typical fulfillment times for direct ubiquity store purchases

[ Edited ]

hello , first time here.

 

I bought a 24 port poe switch last wednesday (10/31) directly from the ubiquity store. I got an email confirmation of the purchase and thats about it! it has been sitting there since with no indication of availability or ship date. Strangely I cant find a customer care phone number to call. I sent an email to store@ubnt.com. No response. I could have ordered from B&H and received it by now.  whats the expected delivery times for recent purchases from the store? 

SuperUser
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Re: Typical fulfillment times for direct ubiquity store purchases

[ Edited ]

My experience has been good; orders are verified

immediately, and shipment is typically within 2 or 2 days.

I've sometimes seen a delay before I'm notified about

an out-of-stock status.

 

You won't get 'B&H' fulfillment response, and if you're

on the east coast, you'll need to wait for delivery. It's

ground shipping, so it's often 4 or 5 days for that.   Dave


> HQ in Seacoast region New Hampshire U.S.A.
> Ubiquiti Certified Trainer [UCT] for:
     UBWA [AirMax] / UEWA [UniFi] / UBRSS [routers]
UBNT.NH@gmail.com
Senior Member
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Re: Typical fulfillment times for direct ubiquity store purchases

My experience has been similar to previously mentioned. Except I am in Northern California, so I I get my stuff with 3 to 4 days.