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Registered: ‎04-14-2018
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UBNT Speed test not working

 

I just tried doing a speedtest from the UniFi dashbord, but nothing happened. It have worked everytime until now (Last test was 6 days ago)

 

UniFi Controller 5.7.23 - USG 3P 4.4.22

 

Regards,

 

Michael Lund Milo

USG 3P - USW-8-60W - USW-8-150W - 2 x UAP-AC-Pro - Cloud Key

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New Member
Posts: 13
Registered: ‎11-28-2016
Solutions: 1

Re: UBNT Speed test not working

I would do a reboot on the USG, it seems to take a few minutes for the changes to take sometimes.

 

I am assuming that you can do a speed test to another site from a browser?

CloudKey, USG3P, UAP-LR, Gigabit 24p Switch (Non-Unifi)

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Member
Posts: 213
Registered: ‎11-24-2016
Kudos: 72
Solutions: 13

Re: UBNT Speed test not working


@UBNT-cmb wrote:

This should do it. Would appreciate additional confirmation. To install, SSH to USG and run:

sudo su
curl -O https://dl.ubnt-ut.com/cmb/unifi-util_0.1.61-speedtestport_mips.deb
dpkg -i unifi-util_0.1.61-speedtestport_mips.deb
reboot

 

 


Works again. Thanks.

UCKG2+ / USG 3P / USW 8-60 / USW 8 / 2 x UAP-AC-PRO / UAP-AC-M-PRO / UVC G3 Dome

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New Member
Posts: 13
Registered: ‎11-28-2016
Solutions: 1

Re: UBNT Speed test not working

Same setup/sw versions here...was a little slow going, but it still did it.

 

What are you using for your DNS servers? (Networks/Edit Networks) I am set with 1.1.1.1, 1.0.0.1.

CloudKey, USG3P, UAP-LR, Gigabit 24p Switch (Non-Unifi)
Emerging Member
Posts: 102
Registered: ‎04-14-2018
Kudos: 19
Solutions: 1

Re: UBNT Speed test not working


@faderpusher wrote:

Same setup/sw versions here...was a little slow going, but it still did it.

 

What are you using for your DNS servers? (Networks/Edit Networks) I am set with 1.1.1.1, 1.0.0.1.


 

Mine was set to Auto.  I just changed it to 1.1.1.1 - 1.0.0.1 - 8.8.8.8 but it still doesn't work.

 

Michael Lund Milo

USG 3P - USW-8-60W - USW-8-150W - 2 x UAP-AC-Pro - Cloud Key
New Member
Posts: 13
Registered: ‎11-28-2016
Solutions: 1

Re: UBNT Speed test not working

I would do a reboot on the USG, it seems to take a few minutes for the changes to take sometimes.

 

I am assuming that you can do a speed test to another site from a browser?

CloudKey, USG3P, UAP-LR, Gigabit 24p Switch (Non-Unifi)
Emerging Member
Posts: 102
Registered: ‎04-14-2018
Kudos: 19
Solutions: 1

Re: UBNT Speed test not working


@faderpusher wrote:

I would do a reboot on the USG, it seems to take a few minutes for the changes to take sometimes.

 

I am assuming that you can do a speed test to another site from a browser?


 

I actually decided to reboot the USG which resulted in the USG showing us disconnected although the connection was up. I downloaded a sustem backup, chose to forget the USG and restored the backup. Still showed as not connected.

 

I pulled the power from the USG and waited a few moment before restoring power. I left the system while i had dinner and when I came back everything was green again and speedtest worked again.

 

I could do speed test from a browser but if the system has the function built in I want it to work Man Happy

 

 

Regards,

 

Michael Lund Milo

USG 3P - USW-8-60W - USW-8-150W - 2 x UAP-AC-Pro - Cloud Key
New Member
Posts: 13
Registered: ‎02-03-2018
Kudos: 2

Re: UBNT Speed test not working

Having the exact same problem with the built-in speed test been working fine for the last month or two and then I noticed it hasn't ran for the last five days I rebooted everything I tried to manually start it. I disabled it I reenable ti nothing works if someone can figure this out I'd appreciate the information and I do have all the latest software and firmware installed

New Member
Posts: 4
Registered: ‎03-02-2018
Kudos: 3

Re: UBNT Speed test not working

I'm getting the same thing here. Speed Test forever just sits with the flashing 0 next to latency. Speedtest.net works fine from browser. I'm on the latest FW and controller build. Any suggestions?

Emerging Member
Posts: 54
Registered: ‎01-11-2013
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Re: UBNT Speed test not working

seems to take awhile on the latency test, leave it for a bit, should move onto the speedtest eventually Man Happy

New Member
Posts: 8
Registered: ‎11-30-2017
Kudos: 1

Re: UBNT Speed test not working

same thing...automatic speedtest not running.  manual speedtest stuck at 0

New Member
Posts: 13
Registered: ‎11-28-2016
Solutions: 1

Re: UBNT Speed test not working

Seeing the same thing, start the test, leave it for a minute of so, it triggers eventually.

CloudKey, USG3P, UAP-LR, Gigabit 24p Switch (Non-Unifi)
New Member
Posts: 4
Registered: ‎03-02-2018
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Re: UBNT Speed test not working

So mine never triggers successfully. I've left it overnight twice, and I come back in the morning and it's still on the same screen with no results.

New Member
Posts: 2
Registered: ‎06-06-2018

Re: UBNT Speed test not working

Same issue here.  Controller v 5.8.24, USG v4.4.22.5086045.  Automatic speed test ran like clockwork until about a week ago, then stopped.  Manual speed tests don't work either - just sits with flashing latency as mentioned above.

New Member
Posts: 13
Registered: ‎02-03-2018
Kudos: 2

Re: UBNT Speed test not working

Try unplugging the security Gateway and plug it back in that's the only thing that worked for me

Member
Posts: 119
Registered: ‎01-26-2017
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Solutions: 3

Re: UBNT Speed test not working

that's good to know, I'll hold off 5.8 upgrade...

UCK-G2-PLUS v.0.8.12•UniFi Network 5.9.29-11384-1• UniFi Protect 1.6.1
USG 4.4.22.5086045 •USG PRO 4.4.22.5086057
USW-48 4.0.14.9736 • USW-8 4.0.14.9736
UAP-AC-PRO 4.0.14.9736• UAP-AC-PRO 4.0.14.9736
UVC-G3-Flex 4.9.25
New Member
Posts: 8
Registered: ‎05-13-2015
Kudos: 2

Re: UBNT Speed test not working

I am running Cloud Controller v5.8.24 on AWS.

Despite the UI not showing a speed test, the results are shown when you mouseover the blue 'speed test' bar.

2018-07-06 at 14h20.19s.png2018-07-06 at 14h21.15s.png

 

New Member
Posts: 13
Registered: ‎11-28-2016
Solutions: 1

Re: UBNT Speed test not working

Perhaps it is an issue with the server they are using for speed tests!
CloudKey, USG3P, UAP-LR, Gigabit 24p Switch (Non-Unifi)
Member
Posts: 119
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Re: UBNT Speed test not working

when speedtest stop working, I notice very high CPU and memory on the USG!

 

 

UCK-G2-PLUS v.0.8.12•UniFi Network 5.9.29-11384-1• UniFi Protect 1.6.1
USG 4.4.22.5086045 •USG PRO 4.4.22.5086057
USW-48 4.0.14.9736 • USW-8 4.0.14.9736
UAP-AC-PRO 4.0.14.9736• UAP-AC-PRO 4.0.14.9736
UVC-G3-Flex 4.9.25
New Member
Posts: 17
Registered: ‎10-24-2017
Kudos: 9

Re: UBNT Speed test not working

WTFO  

does ping.ubnt.com  still work on USG devices?  

I upgraded to key controller 5.8.24-11016 a few days ago, and then the speed test stats simply went away.

 

 

New Member
Posts: 17
Registered: ‎10-24-2017
Kudos: 9

Re: UBNT Speed test not working

Never mind.

 

As if by magic, the speed test stats started working again, moments after I posted.....

New Member
Posts: 17
Registered: ‎10-24-2017
Kudos: 9

Re: UBNT Speed test not working

And as if by magic, after a few hours, the stats in the controller are stopped/gone again.