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New Member
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Registered: ‎04-06-2018

US-24-250W Bad power supply

 

Hello: 

I have a Unifi US-24-250W switch that the power supply failed after 1 1/2 years.

Am I able to purchase a new power supply from Ubiquiti?

 

It is a little concerning that this switch is a brick after such a short period of time and the warranty is only 1 year.

 

Please let me know what can be done to remedy this issue.

Established Member
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Re: US-24-250W Bad power supply

Maybe @UBNT-DavidS is able to help you with that.

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Ubiquiti Employee
Posts: 478
Registered: ‎04-03-2017
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Re: US-24-250W Bad power supply

Hi @jkochis

 

Thanks for the report here. I will be contacting you with further information.

 

 

 

 

 

 

Thanks for the page @osunifi

 

 

Thanks,

David S


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Posts: 10
Registered: ‎06-02-2014
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Re: US-24-250W Bad power supply

I have a switch that is completely locked up. Tried reboot, and holding reset
Lights are on, but no data pass through

Output on the LAN from the USG was not lite, meaning no connection from the switch. 1 year 7 months old

UniFi Switch 24 POE-250W

not just this one location. last 6 months I think we've had 5-6 of them go bad

Anything we can do with the paper weight in front of me (UniFi Switch 24 POE-250W)

Need to make repair or ability to buy power supplies to fix.

 

I understand the standard 1 year warantty, but most expect to get 3-4 years at min out of any electronics.

 

Not 100% on the power supply for this one... lights on but no one home.

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Posts: 478
Registered: ‎04-03-2017
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Solutions: 7

Re: US-24-250W Bad power supply

Hi @bradleydelliott

 

Thanks for this information. I have sent you a follow-up pm to gather some more information.

 

 

Thanks,

David S


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Ubiquiti Networks Enterprise Team

Check out our ever-evolving Help Center for answers to many common questions!

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Learn How to Establish a Connection Using SSH Here

New Member
Posts: 27
Registered: ‎12-21-2014
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Re: US-24-250W Bad power supply

I have the same issue although mine is just over 2 years old.  Completely dead.  No lights, nothing.  Is there a replacement power supply available or can it be sent in for repair?

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Re: US-24-250W Bad power supply

I have couple of those & 8-150 with failed psu's

any chance to hear from you?

 

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Re: US-24-250W Bad power supply

I would like to hear back too of getting a few replacement PSU 

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