USG and ATT GigaPower - Slow speeds since Nov 12

[cgpd7507]

I can usually get high 400s, 500+ on occasion and a very rare low 600 Mbps 

[nianticcar]

I haven't read thru this whole topic but it seems like most issues are with Pace modems. I got ATT Fiber installed earlier this year and setup my Unifi system shorly afterward.

They gave me an Arris BGW210-700 and I have not had any issues with connectivity. I run routine speed tests and I am always at 950/950 on speedtest.net and 850/950 on DSLReports.

They've automatically updated my modem firmware a couple of times and it is currently at 1.7.17.

[Fergie20]

When you say 900 mbps, is that using your UAP??? 

[Fergie20]

What UAP do you have?

[nianticcar]

No that is over LAN which is where you should be doing any speed tests. On Wifi I can get 500-600Mbps. You should not be expecting gigabit speeds over wifi.

My equipment is all in my sig.

[shaunbarrow]

New modem in, speeds are great now.  Same as before issue as well as same as when i rolled back firmware.

On wired 934/940: 

http://www.speedtest.net/result/7915820196

Pixel 2 XL 3 feet from UAP:

http://www.speedtest.net/result/a/4552183907

I am good! =)

[Fergie20]

That's what I thought.  I'm only getting around 400 mbps up and down wireless.

[rekent]

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@nianticcar wrote:

No that [900-950Mbps] is over LAN which is where you should be doing any speed tests. On Wifi I can get 500-600Mbps. You should not be expecting gigabit speeds over wifi.

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Ha... If only AT&T gave me anywhere near that.  On a great day I get 600 Mbps down/up (usually more in the 450-525 Mbps range) wired from AT&T and then 200Mbps or less down/up from my UAP.

[vipul128]

I didn't read through this whole thread (but it has been very useful!), so I apologize if this has already been posted.  I found the following link on the ATT Forums that basically acknowledges the firmware problem with no current fix.  They do however have a workaround that seems to have fixed my issue until they fix the firmware.

https://forums.att.com/t5/AT-T-Fiber-Equipment/PACE-11-1-0-531418-DMZ-Issue/m-p/5745153#M7940

Hope this helps people who don't want to swap out their Gateway.

[msbose]

Can eapproxy be setup on the Edgerouter Lite3 as well? Anyone tried this or seen an article on how to do this on the Edgerouter?

[amott]

Wow, this just grinds my gears. The speed issue was only one problem I was having, all of which I have spent the better part of a month troubleshooting. I never even considered it would be the Gateway.

I blame myself for working too hard at work, normally I skim the Ubiquiti forums while at work, but didn't for most of December. I could have solved this a long time ago. To confirm even further that it is the Gateway, I moved in December to a new place with Fiber, they came out and istalled everything, and the only equipment reused was my Gateway, still the same slow speeds.

I solved it by using the firmware downgrade. I am kicking myself because when I had service setup at my new address, the installer had a brand new gateway and I said "The old one works fine, and I have all my settings where I want them." Doh. I haven't bothered calling AT&T, but may this weekend.

[ruffasdagut]

Grettings I have been trying to get the bypass setup with my USG 3P. I had noticed performance issues with the network over the holidays but didn't have time to look into it. Finally did and it's the bug with the pace device. 

I believe I have followed all the steps but the script errors looking for eth0.0

exception in getifhwaddr line 152 (IOError: [Errno 2] No such file or directory: '/sys/class/net/eth0.0/address'); restarting in 10 seconds
Traceback (most recent call last):
  File "/config/scripts/eap_proxy.py", line 519, in proxy_forever
    self.proxy_loop()
  File "/config/scripts/eap_proxy.py", line 539, in proxy_loop
    on_poll_event(socks[fd], event)
  File "/config/scripts/eap_proxy.py", line 557, in on_poll_event
    self.on_router_eap(eap)
  File "/config/scripts/eap_proxy.py", line 586, in on_router_eap
    if self.os.getmac(if_vlan) == eap.src:
  File "/config/scripts/eap_proxy.py", line 419, in getmac
    return getifhwaddr(ifname)
  File "/config/scripts/eap_proxy.py", line 152, in getifhwaddr
    with open("/sys/class/net/%s/address" % ifname) as f:
IOError: [Errno 2] No such file or directory: '/sys/class/net/eth0.0/address'

Looking at my system I indeed don't have the net/eth0.0 directory.

My setup:
USG: 4.4.36.5146617

Controller: 5.9.29

I did the setup in the controller and confirmed that I see eth2 setup with the proper gateway address. 

I have been reading through a bunch of posts but haven't found a solution to this problem, I suspect it's realted to the USG version as most posts seem to be on 4.4.29 or .32. 

Any help from someone who has this working would be appreciated. 

[brandonee]

Once you enable the VLAN ID - 0 on your WAN interface that will go away

[ruffasdagut]

Ok I think I didn't understand that step in the instructions how do I do that? When I click on the WAN record in the network tab there is no vlan box.

Is it the new LAN2 record that I am setting vlan 0?

[brandonee]

You're in the wrong screen, it's in your Site Settings > Networks > WAN > Common Settings > VLAN ID

[ruffasdagut]

Thanks so much. I was staring right at it but didn't see it Script working now back to full speeds