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New Member
Posts: 9
Registered: ‎10-15-2018
Kudos: 1

USG disconnected almost every day

For the last 3 days I've come home to a USG that shows as disconnected on the controller, however the USG has the blue light on and I still have an internet connection.  But the USG cannot be managed.  I have to reboot it to it reconnects.

 

Any ideas what could be going on or where can I find more logs on it.

 

I have not tried to ssh while it shows disconnected from the controller.  

 

 

New Member
Posts: 20
Registered: ‎05-03-2016
Kudos: 17

Re: USG disconnected almost every day

I do have the same issue as you have....but not on a daily basis.
I hope UBNT quickly tackles this issue.
The last time I had to totally rebuild my config as a restore wasn't possible, due to a stopped automatic config backup, which some update seems to have broken.
New Member
Posts: 9
Registered: ‎10-15-2018
Kudos: 1

Re: USG disconnected almost every day

It happened again today. Just got home and USG is disconnected.  I have internet.  I cant ssh into it. Uptime managed to be 20 hours and 9 minutes.

 

I'm trying to get a hold of support to see what they can do.

New Member
Posts: 9
Registered: ‎10-15-2018
Kudos: 1

Re: USG disconnected almost every day

Maybe running a nightly reboot on a cron job would temporarily fix the issue.

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New Member
Posts: 29
Registered: ‎06-29-2014
Kudos: 7

Re: USG disconnected almost every day

What version firmware are you running on the USG?

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