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Emerging Member
Posts: 44
Registered: ‎10-27-2014
Accepted Solution

USG seems to be randomly restarting

[ Edited ]

I have the same issue,

 

With Version 4.6.3

 

Any Ideas ?

 

What you need ?

 

Thxs for Help

Markus


Accepted Solutions
Ubiquiti Employee
Posts: 6,441
Registered: ‎01-28-2013
Kudos: 6218
Solutions: 563
Contributions: 20

Re: USG seems to be randomly restarting

[ Edited ]

For anyone that reads this, the firmware with the fix for this is included in controller version 4.6.6. It provides stable operation while leaving hardware offload enabled.

 

Cheers,

Mike

 

EDIT: currently the controller is in soaking status (near stable), so it's only avilable in the beta section. If you can't access the above post please see THIS KB article.

UBNT_Alternate_Logo.png

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Emerging Member
Posts: 70
Registered: ‎12-28-2013
Kudos: 8
Solutions: 2

Re: USG - Random restart random times

Same issue here. Restarting 4 times a day with 4.6.3

Ubiquiti Employee
Posts: 6,441
Registered: ‎01-28-2013
Kudos: 6218
Solutions: 563
Contributions: 20

Re: USG - Random restart random times

[ Edited ]

This issues seems to be popping up more frequently. Does anyone have a console cable? If so, I'd like to see if you can capture the crash from a console session. 

 

Any chance you notice a certain activity that you are doing that would trigger the crash? Or are there any steps you can provide to reproduce these crashes?

 

Cheers,

Mike

 

EDIT: modified after I made this its own thread

UBNT_Alternate_Logo.png
Ubiquiti Employee
Posts: 6,441
Registered: ‎01-28-2013
Kudos: 6218
Solutions: 563
Contributions: 20

Re: USG seems to be randomly restarting

Not sure if your issues are related, but see HERE. Without any log info, sample configs, it's hard to tell. If either of you are interested in prodiving a config or gathering logs, let me know.

 

Cheers,

Mike

UBNT_Alternate_Logo.png
Ubiquiti Employee
Posts: 6,441
Registered: ‎01-28-2013
Kudos: 6218
Solutions: 563
Contributions: 20

Re: USG seems to be randomly restarting

[ Edited ]

For anyone that reads this, the firmware with the fix for this is included in controller version 4.6.6. It provides stable operation while leaving hardware offload enabled.

 

Cheers,

Mike

 

EDIT: currently the controller is in soaking status (near stable), so it's only avilable in the beta section. If you can't access the above post please see THIS KB article.

UBNT_Alternate_Logo.png
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