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Version shows as "feature-us48p.680" cannot update firmware

We recently purchased a switch but cannot seem to update firmware.  Attempting through the CLI comes up as an "invalid firmware version", the web page shows the switch as connected (needs upgrade), but the reported version does not match any of the typica version numbers like 3.3.x.  What could we be doing wrong?  Factory reset has not solved this.


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Re: Version shows as "feature-us48p.680" cannot update firmware


plwb wrote:

Resend it in case you are missing to read. @UBNT-MikeD


Hi guys,

 

I'm just going to post this firmware. It seems when I send the link via email it isn't always received. This is a transitional firmware and is only to be used when the current firmware shows as feature-us48p.680. If it shows as anything else then you do not use this firmware.

 

You can get the transitional firmware from HERE. The md5 is 2f875c45dfee6389ffeb5e9a7b652d5a.

 

You can use that link in the web UI to perform a custom upgrade. Once you upgrade to this transitional firmware, you can then upgrade the USW normally.

 

If you can't adopt the switch, then you need to run the upgrade via SSH. You would connect via SSH and issue the following: 

syswrapper.sh upgrade http://dl.ubnt.com/custom/feature-us48p.680-fix-fwupdate.bin &

If the switch is blocked from accessing the WAN then you would have to download the file and place it on a LAN available http or ftp host, or upload directly to the device via SCP. The following is an example of transferring to the device via scp and upgrading:

scp feature-us48p.680-fix-fwupdate.bin ubnt@192.168.1.20:/tmp/fwupdate.bin
ssh ubnt@192.168.1.20
syswrapper.sh upgrade2 &

Hope that's helpful.

 

Cheers,

Mike

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Re: Version shows as "feature-us48p.680" cannot update firmware


dbrent wrote:

We recently purchased a switch but cannot seem to update firmware.  Attempting through the CLI comes up as an "invalid firmware version", the web page shows the switch as connected (needs upgrade), but the reported version does not match any of the typica version numbers like 3.3.x.  What could we be doing wrong?  Factory reset has not solved this.


Weird, I wasn't aware of units with this firmware out in the field. I'm going to send you an email in a few minutes..

 

Cheers,

Mike

 

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Re: Version shows as "feature-us48p.680" cannot update firmware

Thank you that fixed everything.  I had a feeling it was a "demo" version of firmware or something of that sort but couldn't find anything on the subject.

 

Thanks again!

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Re: Version shows as "feature-us48p.680" cannot update firmware


dbrent wrote:

Thank you that fixed everything.  I had a feeling it was a "demo" version of firmware or something of that sort but couldn't find anything on the subject.

 

Thanks again!


You're welcome!

 

Cheers,

Mike

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Registered: ‎05-06-2015

Re: Version shows as "feature-us48p.680" cannot update firmware

We also purchased several switches in the past week (Provantage) and received them with "feature-us48p.680". Can the upgrade info be provided so we can utilize the switches?

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Re: Version shows as "feature-us48p.680" cannot update firmware

Same deal as above, purchased from ProVantage.

 

What's the resolution?

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Re: Version shows as "feature-us48p.680" cannot update firmware

[ Edited ]
Please contact me directly if you are affected by this issue. Either PM me, mention me or email me. If contacting me please provide me with place MAC address and date code.
 
Cheers,
Mike
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Re: Version shows as "feature-us48p.680" cannot update firmware

Yep, worked like a charm.

 

Thanks for the quick reply.

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Re: Version shows as "feature-us48p.680" cannot update firmware


rpeters4sps wrote:

Yep, worked like a charm.

 

Thanks for the quick reply.


Glad to hear. You're welcome!

 

Cheers,

Mike

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Re: Version shows as "feature-us48p.680" cannot update firmware

Confirmed for me as well. Is this a glitch in manufacturing?
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Re: Version shows as "feature-us48p.680" cannot update firmware


Jmtx wrote:
Confirmed for me as well. Is this a glitch in manufacturing?

They were supposed to be flashed to a different version before being shipped, so in that sense, yes. There should be a very small amount affected by this though. Usually (to date) these types of errors aren't widespread..

 

Cheers,

Mike

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Re: Version shows as "feature-us48p.680" cannot update firmware

[ Edited ]

Can anyone affected by this please provde me with the MAC address of your USW that are affected by this? Would be much appreciated.

 

We would also like to get the date code if possible. If the unit is mounted, it may not be easy to access the date code (as it's on the back). If you still have the box, please let me know the test date (full date) and letter in brackets (which is before the MAC on QA sticker).

 

Thanks,

Mike

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Re: Version shows as "feature-us48p.680" cannot update firmware

Hi Mike,

 

I am also affected - US-48-750 with "feature-us48p.680" firmware that the UniFi controller reports as "needs upgrade".

 

MAC ID:  1436K0418D6831***-XVNYif
QA Sticker: (K) 0418D6831***
Test Date: 12/15/14

  

I also emailed you yesterday with the complete details.

 

Thanks,

Chris.

 

 

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Re: Version shows as "feature-us48p.680" cannot update firmware

Hi Chris,

 

Thanks for the details. I just sent an email with the details of how to get your switch off that firmware version.

 

Cheers,

Mike

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Re: Version shows as "feature-us48p.680" cannot update firmware

Hi Mike,

That worked great! Switch is now on 3.3.4.3731 (UniFi Controller 4.6.3).

Many Thanks, Man Happy

Chris.

 

http://www.lowefamily.com.au/2015/06/09/installing-ubiquiti-unifi-controller-4-on-raspberry-pi/

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Re: Version shows as "feature-us48p.680" cannot update firmware


Chris-Lowe wrote:

Hi Mike,

That worked great! Switch is now on 3.3.4.3731 (UniFi Controller 4.6.3).

Many Thanks, Man Happy

Chris.

 

http://www.lowefamily.com.au/2015/06/09/installing-ubiquiti-unifi-controller-4-on-raspberry-pi/


Glad to hear that. You're welcome!

 

Cheers,

Mike

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Registered: ‎07-24-2015

Re: Version shows as "feature-us48p.680" cannot update firmware

MAC is 04:18:d6:83:15:96

US-48-500W

Test Date 12/12/14 Mine is having the same issue

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Re: Version shows as "feature-us48p.680" cannot update firmware

Thanks! I sent an email a little earlier this morning. Let me know if you didn't get it.

 

Cheers,

Mike

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Re: Version shows as "feature-us48p.680" cannot update firmware

I have the same issus.

 

US.feature-us48p# cat board.info
board.sysid=0xeb31
board.name=USW-24P-250
board.shortname=US24P250
board.subtype=
board.hwaddr=0418D6831172
board.reboot=30
board.upgrade=150
board.phycount=1
board.required_fw_version=255.255.255

 

and

 

US.feature-us48p# syswrapper.sh upgrade2
Invalid version 'US.bcm5334x.v3.3.17.3991.160122.1037'

 

Please help, Thanks!

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Re: Version shows as "feature-us48p.680" cannot update firmware

@mwenyuan Thanks for the report. I just replied to your email with steps and the firmware file. 

 

Hope that's helpful!

 

Cheers,

Mike

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