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New Member
Posts: 37
Registered: ‎06-18-2017
Kudos: 13
Solutions: 4

Why do I see the messages "dhcpd: data: hardware: raw packet not available"?

Hey guys,

 

I see the following messages at my usg:

 

admin@sec-gw-base:~$ cat /var/log/messages | grep "dhcpd: data: hardware: raw packet not available"
Aug 17 13:12:00 sec-gw-base dhcpd: data: hardware: raw packet not available
Aug 17 19:47:30 sec-gw-base dhcpd: data: hardware: raw packet not available
Aug 19 13:05:19 sec-gw-base dhcpd: data: hardware: raw packet not available
Aug 19 13:38:18 sec-gw-base dhcpd: data: hardware: raw packet not available
Aug 20 03:59:19 sec-gw-base dhcpd: data: hardware: raw packet not available
Aug 21 15:03:36 sec-gw-base dhcpd: data: hardware: raw packet not available
Aug 22 08:19:23 sec-gw-base dhcpd: data: hardware: raw packet not available
Aug 22 08:34:08 sec-gw-base dhcpd: data: hardware: raw packet not available
Aug 24 09:14:00 sec-gw-base dhcpd: data: hardware: raw packet not available
Aug 24 09:14:05 sec-gw-base dhcpd: data: hardware: raw packet not available
Aug 25 14:42:44 sec-gw-base dhcpd: data: hardware: raw packet not available
Aug 26 08:25:30 sec-gw-base dhcpd: data: hardware: raw packet not available
Aug 26 17:03:47 sec-gw-base dhcpd: data: hardware: raw packet not available

What does that mean?

 

controller version: 5.5.20

usg version: 4.3.49.5001150

 

Greetings Hoppel

New Member
Posts: 37
Registered: ‎06-18-2017
Kudos: 13
Solutions: 4

Re: Why do I see the messages "dhcpd: data: hardware: raw packet not available"?

[ Edited ]

After updating my unifi equipment 8 days ago these issues are still present:

 

unifi controller: 5.5.24 

unifi security gateway: 4.3.60.5012138

unifi switch 8 poe-150w: 3.9.3.7537

unifi ap-ac-pro: 3.9.3.7537

 

 

admin@sec-gw-base:~$ cat /var/log/messages | grep "dhcpd: data: hardware: raw packet not available"
Oct 26 08:33:36 sec-gw-base dhcpd: data: hardware: raw packet not available
Oct 26 08:43:50 sec-gw-base dhcpd: data: hardware: raw packet not available
Oct 28 12:58:23 sec-gw-base dhcpd: data: hardware: raw packet not available
Oct 28 13:08:23 sec-gw-base dhcpd: data: hardware: raw packet not available
Oct 31 08:24:24 sec-gw-base dhcpd: data: hardware: raw packet not available
Oct 31 09:02:05 sec-gw-base dhcpd: data: hardware: raw packet not available

What does it mean?

 

Greetings Hoppel

New Member
Posts: 2
Registered: ‎01-18-2018

Re: Why do I see the messages "dhcpd: data: hardware: raw packet not available"?

We have the same issue, too.


Jan 24 09:03:56 Firewall dhcpd: data: hardware: raw packet not available
Jan 24 09:32:42 Firewall dhcpd: data: hardware: raw packet not available
Jan 24 09:33:05 Firewall dhcpd: data: hardware: raw packet not available

Senior Member
Posts: 3,027
Registered: ‎08-04-2017
Kudos: 460
Solutions: 147

Re: Why do I see the messages "dhcpd: data: hardware: raw packet not available"?

May i ask what versions you're running and where you see these messages?
USG-4-PRO
USW-24-POE-250W • USW-24 • USW-8
UAP-HD • UAP-AC-PRO
New Member
Posts: 2
Registered: ‎01-18-2018

Re: Why do I see the messages "dhcpd: data: hardware: raw packet not available"?

System Setup:

Gateway 4P - 4.4.12.5032491

Controller - 5.6.26

 

I can see it on the terminal: tail -f /var/log/messages

Senior Member
Posts: 3,027
Registered: ‎08-04-2017
Kudos: 460
Solutions: 147

Re: Why do I see the messages "dhcpd: data: hardware: raw packet not available"?

[ Edited ]

Could you try to upgrade to 4.4.18? if that doesnt work i would go for a reset and reprovision after, If you made custom config files make a backup of them.

USG-4-PRO
USW-24-POE-250W • USW-24 • USW-8
UAP-HD • UAP-AC-PRO
New Member
Posts: 4
Registered: ‎07-11-2017

Re: Why do I see the messages "dhcpd: data: hardware: raw packet not available"?

I'm seeing the same problem and I'm on firmware 4.4.18.5052172 for my USG-PRO-4.  I've tried a reset and reprovision and the problem has persisted.  I'm not 100% certain but it seems to coincide with clients losing their DHCP address and then being offline for some period of time before coming back online.

 

Switching the client over to a statically assigned address restores connectivity.

New Member
Posts: 2
Registered: ‎04-19-2018

Re: Why do I see the messages "dhcpd: data: hardware: raw packet not available"?

any idea? UG v 4.4.22.5086045

 

Timestamp	Facility	Level	Source Device	Message
05/19/2018 17:27:33.583	daemon	ERROR	192.168.1.1	May 19 17:27:39 UnifiGateway dhcpd: data: hardware: raw packet not available
05/19/2018 18:46:31.523	daemon	ERROR	192.168.1.1	May 19 18:46:37 UnifiGateway dhcpd: data: hardware: raw packet not available
05/19/2018 18:53:20.523	daemon	ERROR	192.168.1.1	May 19 18:53:26 UnifiGateway dhcpd: data: hardware: raw packet not available
05/19/2018 20:58:38.440	daemon	ERROR	192.168.1.1	May 19 20:58:44 UnifiGateway dhcpd: data: hardware: raw packet not available
05/19/2018 22:27:28.388	daemon	ERROR	192.168.1.1	May 19 22:27:34 UnifiGateway dhcpd: data: hardware: raw packet not available
05/20/2018 22:36:27.198	daemon	ERROR	192.168.1.1	May 20 22:36:28 UnifiGateway dhcpd: data: hardware: raw packet not available
05/21/2018 10:48:44.464	daemon	ERROR	192.168.1.1	May 21 10:48:46 UnifiGateway dhcpd: data: hardware: raw packet not available
05/21/2018 12:04:24.301	daemon	ERROR	192.168.1.1	May 21 12:04:26 UnifiGateway dhcpd: data: hardware: raw packet not available
05/21/2018 12:49:21.396	daemon	ERROR	192.168.1.1	May 21 12:49:23 UnifiGateway dhcpd: data: hardware: raw packet not available
05/21/2018 15:47:18.319	daemon	ERROR	192.168.1.1	May 21 15:47:20 UnifiGateway dhcpd: data: hardware: raw packet not available
05/22/2018 00:46:43.695	daemon	ERROR	192.168.1.1	May 22 00:46:46 UnifiGateway dhcpd: data: hardware: raw packet not available
05/22/2018 11:48:03.377	daemon	ERROR	192.168.1.1	May 22 11:48:06 UnifiGateway dhcpd: data: hardware: raw packet not available
05/22/2018 18:39:24.677	daemon	ERROR	192.168.1.1	May 22 18:39:27 UnifiGateway dhcpd: data: hardware: raw packet not available
05/23/2018 20:42:32.532	daemon	ERROR	192.168.1.1	May 23 20:42:37 UnifiGateway dhcpd: data: hardware: raw packet not available
05/24/2018 14:40:09.729	daemon	ERROR	192.168.1.1	May 24 14:40:15 UnifiGateway dhcpd: data: hardware: raw packet not available
05/24/2018 19:42:20.471	daemon	ERROR	192.168.1.1	May 24 19:42:26 UnifiGateway dhcpd: data: hardware: raw packet not available
05/25/2018 14:37:22.496	daemon	ERROR	192.168.1.1	May 25 14:37:29 UnifiGateway dhcpd: data: hardware: raw packet not available
05/25/2018 19:04:03.343	daemon	ERROR	192.168.1.1	May 25 19:04:09 UnifiGateway dhcpd: data: hardware: raw packet not available
05/25/2018 20:40:27.268	daemon	ERROR	192.168.1.1	May 25 20:40:33 UnifiGateway dhcpd: data: hardware: raw packet not available
05/25/2018 21:05:59.926	daemon	ERROR	192.168.1.1	May 25 21:06:06 UnifiGateway dhcpd: data: hardware: raw packet not available
New Member
Posts: 8
Registered: ‎04-19-2017
Kudos: 1

Re: Why do I see the messages "dhcpd: data: hardware: raw packet not available"?

Same here... Would be nice if someone from Unifi would respond to this and can at least clarify the message.

New Member
Posts: 8
Registered: ‎03-06-2018
Solutions: 1

Re: Why do I see the messages "dhcpd: data: hardware: raw packet not available"?

I am seeing this too, no response yet?

New Member
Posts: 2
Registered: ‎04-19-2018

Re: Why do I see the messages "dhcpd: data: hardware: raw packet not available"?

Man Sad

any idea?

 

Details for the syslog messages with id '16082'
uID16082
DateToday 22:21:23
HostUnifiGateway
MessagetypeSyslog
Syslogtagdhcpd
Messagedata: hardware: raw packet not available
New Member
Posts: 2
Registered: ‎04-30-2018

Re: Why do I see the messages "dhcpd: data: hardware: raw packet not available"?

Same issue here. DHCP stops handing out addresses when I see this error. Restaring dhcpd via SSH usually resolves the issue. Can anyone from Ubiquiti comment?

New Member
Posts: 1
Registered: ‎08-09-2017

Re: Why do I see the messages "dhcpd: data: hardware: raw packet not available"?

Same issue here. I have to restart the USG3P to resolve the dhcpd issue. the USG is running  4.4.22.5086045 and the controller is 5.8.24 (Build: atag_5.8.24_11016). Any input would be much appreciated. 

New Member
Posts: 37
Registered: ‎06-18-2017
Kudos: 13
Solutions: 4

Re: Why do I see the messages "dhcpd: data: hardware: raw packet not available"?

Hi guys,

 

I also still see this error message at my usg:

 

admin@sec-gw-base:~$ cat /var/log/messages | grep "dhcpd: data: hardware: raw packet not available"
Jul 10 16:51:34 sec-gw-base dhcpd: data: hardware: raw packet not available
Jul 10 19:08:04 sec-gw-base dhcpd: data: hardware: raw packet not available
Jul 11 08:29:23 sec-gw-base dhcpd: data: hardware: raw packet not available
Jul 13 19:26:44 sec-gw-base dhcpd: data: hardware: raw packet not available
Jul 13 19:34:35 sec-gw-base dhcpd: data: hardware: raw packet not available
Jul 14 08:31:46 sec-gw-base dhcpd: data: hardware: raw packet not available
Jul 14 08:34:17 sec-gw-base dhcpd: data: hardware: raw packet not available
Jul 15 13:05:07 sec-gw-base dhcpd: data: hardware: raw packet not available
Jul 16 21:57:15 sec-gw-base dhcpd: data: hardware: raw packet not available
Jul 17 15:32:27 sec-gw-base dhcpd: data: hardware: raw packet not available
Jul 17 18:25:56 sec-gw-base dhcpd: data: hardware: raw packet not available
Jul 17 18:26:02 sec-gw-base dhcpd: data: hardware: raw packet not available
Jul 17 23:45:45 sec-gw-base dhcpd: data: hardware: raw packet not available
Jul 19 21:25:11 sec-gw-base dhcpd: data: hardware: raw packet not available
Jul 20 09:09:40 sec-gw-base dhcpd: data: hardware: raw packet not available
Jul 21 00:07:07 sec-gw-base dhcpd: data: hardware: raw packet not available
Jul 21 08:11:46 sec-gw-base dhcpd: data: hardware: raw packet not available
Jul 21 08:37:18 sec-gw-base dhcpd: data: hardware: raw packet not available
Jul 21 22:06:57 sec-gw-base dhcpd: data: hardware: raw packet not available
Jul 21 22:27:24 sec-gw-base dhcpd: data: hardware: raw packet not available
Jul 22 00:37:32 sec-gw-base dhcpd: data: hardware: raw packet not available
Jul 22 12:45:53 sec-gw-base dhcpd: data: hardware: raw packet not available
Jul 23 21:48:00 sec-gw-base dhcpd: data: hardware: raw packet not available
Jul 24 08:29:08 sec-gw-base dhcpd: data: hardware: raw packet not available
admin@sec-gw-base:~$

 

controller version: 5.6.39

usg version: 4.4.22.5086045

 

Greetings Hoppel

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