07/13/2018
12 BaseStationXGs provide exceptional service at high density concert (ZZ Top)
Used Products
×1
Location
United States
Description

We recently deployed the new Basestation XGs at an outdoor concert that had over 10,000 attendees. At previous events, attendees had issues bringing tickets up on their phones via 4g data because of the sheer amount of connections that registered to nearby cell towers. This caused unnecessary delays for the thousands of people trying to check in through the security lines.  

 

Here is a birds eye view of the area to show the extreme density of users we will be serving.Stage.JPG

 

We are allowed to mount to the light poles on the outside, as well as the "front of house" structure in the middle of the seating. Fiber was buried between most of the poles. We had a few poles that needed 60ghz added so we used Siklu multihaul. We hope UBNT comes out with a 60ghz solution as we love the single pane of glass SDN capabilities of the Unifi controller.

 

 

As we looked at Wifi vendors, we decided whatever we deployed needed to meet several conditions.

1. IP67 outdoor rated enclosure + Aesthetically pleasing design

2. 802.11 AC Wave2 Mu-Mimo compatibility

3. High quality antennas with variable beamsteering capabilities.

 

 

Enter the BaseStationXG!IMG_20180627_143715.jpg

 

The XG easily checks off all of our requirements, and we were able to slash our quote significantly. At $1,499 MSRP we are WAY under our previous estimates from other vendors.

 

The XG touts 3: 4x4 MU-MIMO AC Wave 2 radios under the hood with 3 adjustable antennas that can be independently  switched from a 90degree pattern with 10dBi gain or 50 degree pattern with an incredible 15dBi gain on the fly.Antenna.JPG

 This flexibility was essential to us achieving success in a very complex RF design.

 

We mounted our AP's on the top of the poles. This helped us achieve as much downtilt as possible to limit the cell size of each AP. Combining downtilt with low power is key in a high density environment like this.IMG_20180629_215722.jpg

 IMG_20180629_214213.jpg

 We received many compliments for how cool they looked at night. The LEDs are fully adjustable, both intensity and color can be set to whatever value you want.

 

 

Here is a neat shot of the front of house equipment shelter. IMG_20180629_215036.jpg

 

IMG_20180629_215107.jpgCount the XGs!

 

IMG_20180629_214136.jpg

 

 

IMG_20180629_215118.jpg

 

IMG_20180629_211438.jpg

 

 

Here is what our final design looked like from the Unifi Controller.Client count map.JPG

 A bit hard to tell from the picture, but the AP's near the seating all have between 108 to 153 clients attached. A nice balance.

 

 

 

client count.JPG

 

  If you click on the image you will see how well the unifi controller balanced the AP's. Using a combination of MinRSSI, Cell Size Tuning, and Minimum Data rates, we created a network that seamlessly handed off client devices from Basestation to Basestation. It takes several days to really nail everything down perfectly, but the end result is truely impressive. The larger concert that is coming this fall will be a true test of the XG. 160 concurrent clients is nothing for these guys.

 

Around 10k clients, 1,246 connected simultaneously passing 220mbps.  This concert was ZZtop performing so it drew more of an older crowd, I expect a much higher usage ratio at future events.

 

 

traffic.JPG

 

The XG BaseStations performed incredibly well for us, and we look forward to stress testing them more at the next event. I would highly recommend them for anyone looking to install WiFi for a high density event.

 

And of course, to handle that many clients you need to bring it all home to a very capable router! Like the BaseStation XG, the Unifi XG Gateway did not break a sweat.IMG_20180713_114926.jpg

 

 

 

12 BaseStationXGs provide exceptional service at high density concert (ZZ Top)

by ‎07-13-2018 02:21 PM - edited ‎07-16-2018 01:21 PM

We recently deployed the new Basestation XGs at an outdoor concert that had over 10,000 attendees. At previous events, attendees had issues bringing tickets up on their phones via 4g data because of the sheer amount of connections that registered to nearby cell towers. This caused unnecessary delays for the thousands of people trying to check in through the security lines.  

 

Here is a birds eye view of the area to show the extreme density of users we will be serving.Stage.JPG

 

We are allowed to mount to the light poles on the outside, as well as the "front of house" structure in the middle of the seating. Fiber was buried between most of the poles. We had a few poles that needed 60ghz added so we used Siklu multihaul. We hope UBNT comes out with a 60ghz solution as we love the single pane of glass SDN capabilities of the Unifi controller.

 

 

As we looked at Wifi vendors, we decided whatever we deployed needed to meet several conditions.

1. IP67 outdoor rated enclosure + Aesthetically pleasing design

2. 802.11 AC Wave2 Mu-Mimo compatibility

3. High quality antennas with variable beamsteering capabilities.

 

 

Enter the BaseStationXG!IMG_20180627_143715.jpg

 

The XG easily checks off all of our requirements, and we were able to slash our quote significantly. At $1,499 MSRP we are WAY under our previous estimates from other vendors.

 

The XG touts 3: 4x4 MU-MIMO AC Wave 2 radios under the hood with 3 adjustable antennas that can be independently  switched from a 90degree pattern with 10dBi gain or 50 degree pattern with an incredible 15dBi gain on the fly.Antenna.JPG

 This flexibility was essential to us achieving success in a very complex RF design.

 

We mounted our AP's on the top of the poles. This helped us achieve as much downtilt as possible to limit the cell size of each AP. Combining downtilt with low power is key in a high density environment like this.IMG_20180629_215722.jpg

 IMG_20180629_214213.jpg

 We received many compliments for how cool they looked at night. The LEDs are fully adjustable, both intensity and color can be set to whatever value you want.

 

 

Here is a neat shot of the front of house equipment shelter. IMG_20180629_215036.jpg

 

IMG_20180629_215107.jpgCount the XGs!

 

IMG_20180629_214136.jpg

 

 

IMG_20180629_215118.jpg

 

IMG_20180629_211438.jpg

 

 

Here is what our final design looked like from the Unifi Controller.Client count map.JPG

 A bit hard to tell from the picture, but the AP's near the seating all have between 108 to 153 clients attached. A nice balance.

 

 

 

client count.JPG

 

  If you click on the image you will see how well the unifi controller balanced the AP's. Using a combination of MinRSSI, Cell Size Tuning, and Minimum Data rates, we created a network that seamlessly handed off client devices from Basestation to Basestation. It takes several days to really nail everything down perfectly, but the end result is truely impressive. The larger concert that is coming this fall will be a true test of the XG. 160 concurrent clients is nothing for these guys.

 

Around 10k clients, 1,246 connected simultaneously passing 220mbps.  This concert was ZZtop performing so it drew more of an older crowd, I expect a much higher usage ratio at future events.

 

 

traffic.JPG

 

The XG BaseStations performed incredibly well for us, and we look forward to stress testing them more at the next event. I would highly recommend them for anyone looking to install WiFi for a high density event.

 

And of course, to handle that many clients you need to bring it all home to a very capable router! Like the BaseStation XG, the Unifi XG Gateway did not break a sweat.IMG_20180713_114926.jpg

 

 

 

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Comments
by
on ‎07-13-2018 03:00 PM

I applaud you on an excellent write up. That looks like an incredible location and a great venue to test the new XG's out! I can't wait to hear how it goes with the larger crowds you said should be coming. 

How were they connected? I thought they had only copper 10gb/1gb ports? Did you have fiber go to the poles and then fiber to ethernet adapter? 

What kind of data pipe feeds everything? I would think minumum 5Gbps from ISP. 

Looks like a lot of fun!

by
on ‎07-13-2018 04:36 PM

@verisarioc

 

We connected and powered the XG's to Netonix switches with UBNT 1gig bidi SFP's. We have them all connected at 1gbps because thats all they need. The XG's have a second 10gig port if needed. I'm using 20mhz channel widths so I wont need anything over 1gbps.

 

We have a 1gbps fiber dedicated to this event. It is easily upgraded to 10gbps if needed. It looks like we will certainly need it for the larger event Man Happy 

by
on ‎07-13-2018 06:33 PM

Forgot to ping @UBNT-SNK to harass him about some 60ghz products Man Happy

by
on ‎07-13-2018 11:18 PM

Thanks for the answers to my questions. I honestly figured you would have much more bandwidth going than that but I tend to over subscribe just in case. It would be awesome to see the controller stats in action when you have a larger venue. 

by
on ‎07-13-2018 11:55 PM

@verisarioc for events with multiple 100's of visitors we seldom see accumulated bandwidth usage higher than 1Mbps per visitor.  And those are peaks, mostly it's even less.

 

Client connection counts at a single moment of time are usually between 1/10th and 1/3th of the visitor headcount .

 

Reasons behind that could be that

- Many users still use their cellular 4G connection

- Many users devices are in wifi eco mode

- Not everybody is (up)streaming and definitely not at the same time

- Potential bandwidth hogging downstream services (like Youtube or Netflix) are not commonly used by people going to such an event.

- Clients are mostly smartphones.  There are no Macbooks with synchronizing iCloud drive Dyson'ing all bandwidth like there's no tomorrow 

 

Even more, we had 500-people events in the past where we forgot to activate bandwidth throttling.

Some of these events we even didn't put the guest portal leaving the network wide open for anybody who wanted to connect.

We were lucky and there were no real complaints.

 

I feel there are more important issues to address for such events than just plain bandwidth.  The HD and XG range certainly contributes to a successful deployment.

 

With a project like this, just good equipment doesn't guarantee success.  This one looked like it was extremely well prepared.  Thanks for sharing!

by
on ‎07-14-2018 05:34 AM

Awesome deployment and write up  !!!

 

 

I have also clearly seen that cell phone broadband just quits with crowds.  They prioritize voice traffic and that quickly means no more data available.  We have venues with cell phone towers on site that stop passing data when they are at 1/8 capacity.  Any venue planning ticket sales or check-ins via web needs to be aware of this. 

 

We have also carefully looked at what each user ends up using at larger events.  Even tried unlimited data to see what would happen.  Agree with @EDPR that generally, people just don't use much.  Though we did catch a few people streaming videos (unrelated to the event).  Some in 4K.  

 

 

by
on ‎07-14-2018 06:02 AM

Some cell providers can install compact mobile basestations if they deem it's 'worth' it. 

 

They come in all kinds of flavors and sizes.  Under the right circumstances they can do a good job, but I doubt they're any interesting for members of this community commercial wise.

by
on ‎07-14-2018 07:51 AM

EDPR

Some cell providers can install compact mobile basestations if they deem it's 'worth' it.

 

They come in all kinds of flavors and sizes. Under the right circumstances they can do a good job, but I doubt they're any interesting for members of this community commercial wise.

 

In the industry they are called COWs - Cell On Wheels  ;-)

 

Usually takes a lot of planning in advance due to licensing requirements...

 

Yes, very nice installation.   Always interesting to see user metrics to make future planning easier.

Jim

by
on ‎07-14-2018 11:34 PM

We call them COMBAT units (Compact Base Stations) - but I like the US naming better!

 

They come in all kinds of flavours from a simple trailer until medium trucks.   If we give them a day's notice and provide our own drop to the nearest NodeB it's mostly no problem to get them installed for an event.  Advanced planning doesn't seem to be necessary; perhaps because they are supplied and managed directly by the telco rather than 3rd parties? 

 

We don't use them too often as they kinda interfere with our own business of supplying temporary connections and access points.

by
on ‎07-16-2018 12:33 AM

Really nice install!

 

How have you planned regarding subnet sizes and VLAN's, what do you use as DHCP server etc?