UniFi Video 3.8.5 Release

by Ubiquiti Employee ‎10-30-2017 06:44 PM - edited ‎10-31-2017 05:49 AM

The apt repositories are back online, please see this link for details.


System Requirements

  • NVR appliance or a 64-bit OS from the Files section below
  • Intel Atom D2500 CPU
  • 100GB HDD
  • 4GB RAM
  • Google Chrome
  • 500GB HDD or larger


Important Notes

  • ** In order to improve the security of camera communication, cameras will now connect to the controller using port 7442 instead of the web UI port (7443) ** 
    • Cameras running pre-3.8 firmware will be allowed to connect via port 7443 to be discovered and initiate software upgrade, but will only be allowed to fully connect over port 7442 (upgraded cameras should connect via 7442 after upgrade)
    • Any network configurations that define special rules for forwarding port 7443 for camera connections will need to be adjusted, adding port 7442 as allowed/forwarded to the server with UniFi Video installed.
    • The system property app.cam.https.port can be used to change the camera connection port. But app.cam.https.port and app.http.port (used to connect to the controller web UI) cannot be configured to use the same port number.  The configured port cannot be a port already in use by UniFi Video or any other service running on the computer.
  • All Linux commands below are for the NVR appliance and Debian 7. Different Linux distributions will have slightly different commands.
  • Updating from a UniFi Video installation prior to 3.3.0 might take an hour or longer, depending on the amount of recordings in the database. To get up and running immediately, perform a clean install instead of upgrading.
  • Your Ubiquiti Account (SSO) is the same account you use to login to the community forum. If you want to use a different account for UniFi Video, first log out of the community before setting up UniFi Video for cloud access.
  • When adding a new camera, your camera password will be reset and configurable under NVR Settings.  Username remains the same.
  • Systems that are not the hardware NVR (airVision-C or UVC-NVR) must have some form of an NTP daemon installed to prevent timestamp and time synchronization errors.
  • Email and push alert enable/disable settings are now per-user instead of being system-wide. Alert settings can be found under the "Alerts" tab of each configured user.
  • Although downgrading is not technically supported, if you do choose to downgrade from a version below 3.8.0, you'll need to factory default your cameras while on firmware less than 3.8.0 in order for the cameras to be managed by controllers less than 3.8.0.  i.e. Downgrade the controller, make sure the firmware on the camera has downgraded to something lower than 3.8.0 (3.7.0 for example), factory default the camera, manage the camera.


  • Windows: Run Installer as Administrator
  • Hardware NVR/Linux Install via apt:
    apt-get update; apt-get upgrade; apt-get clean
  • Hardware NVR/Debian Install manual installation (other Linux files are linked at the bottom of this post, simply change the URL and filename to the appropriate operating system):
    wget https://dl.ubnt.com/firmwares/ufv/v3.8.5/unifi-video.Debian7_amd64.v3.8.5.deb
    sudo dpkg -i unifi-video.Debian7_amd64.v3.8.5.deb 

Cloud Setup

New Installations

  • Visit https://video.ubnt.com using Chrome from a computer on the same network as your UniFi Video installation.


  • Connect to your NVR locally (over HTTPS using the server's IP address on port 7443), then click 'Connect To My Ubiquiti Account' under NVR Settings.


Change Log



  • No new firmware (v3.8.61)


  • New release (v1.0.27.1)

Bug Fixes:

  • Re-enable TLSv1 to support older Java installs




  • N/A

Security improvements:

  • N/A

Bug Fixes:

  • N/A


Web Application


  • N/A

Bug Fixes:

  • N/A



  • After restoring from a backup, email server settings need to be validated via Settings to ensure they're applied


Port Forwarding/Custom Ports

If not using Cloud login, please check this article for required open ports and customizing ports





*Cloud functionality is peer-to-peer. All video is encrypted and not stored on our servers.

**These are the only officially supported Windows operating systems